Re: windows media technologies error - wmp9 and wmp10

From: Chris (cal2002a_at_hotmail.NOSPAM.com)
Date: 01/13/05 

Date: Wed, 12 Jan 2005 20:22:42 -0600

You had a good start, but you forgot the BIG one. Google! ;-)

http://www.google.com/search?q=Windows+Media+Technologies+is+incompatible&btnG=Search&hl=en&lr=
http://msmvps.com/chrisl/archive/2004/10/02/14743.aspx 

-- 
Chris Lanier
http://www.msmvps.com/chrisl/
Replies are to help benefit others in helping you
and reproducing issues, not necessarily for me to
get back to you.
---
"catflap" <catflap@discussions.microsoft.com> wrote in message 
news:559F275C-7D7F-40BD-8ED0-0763DCCA1CB8@microsoft.com...
>i have winxp home, p4 1.1Ghz ram.
>
> a month ago i updated windows with only necessary patches (as i always 
> do).
> i thought i would also try updating from wmp9 to wmp10 as well. it 
> installed
> and worked fine for a single day.
>
> when i rebooted the next day, it wouldn't work at all. it wasn't listed
> anywhere in the startup menu or the add/remove window and there were no
> shortcuts on the desktop.
>
> i tried a system restore, but it refused to restore to any date i 
> selected.
> it also wouldn't create a restore point. i tried my other players - 
> mplayer2
> v6.4 which always works, realone and quicktime, as well as alternative
> players for wmp6.4, realone and quicktime, as well as videolan, all of 
> which
> didn't work either. i tried reinstalling them and the message was that 
> they
> (except for wmp9 or wmp10) had installed correctly.
>
> i also did a virus scan with NAV, which caught some problems but still
> didn't resolve the player issue.
>
> whenever i try to install wmp9 or wmp10, installation fails with this 
> message:
>
> "This version of Windows Media Technologies is incompatible with this
> version of Windows. For more information, view the information at the
> Microsoft website." --- then there is a button for "cancel" or "details". 
> the
> links in the details button give no help at all for this problem.
>
> after rebooting, they all still didn't work. and when i tried uninstalling
> them, they wouldn't uninstall completely with the message that there were
> components missing. redownloading and installing realone and quicktime 
> still
> didn't add the missing uninstall components.
>
> i had the technician who built my pc come over. he cleaned out errors in 
> the
> registry and was able to get quicktime, videolan and wmp6.4 to work, but 
> the
> problems with wmp9 and wmp10 still persisted.
>
> since then he's been trying various tech news groups to find an answer. so
> far no luck.
>
> today, the tech emailed me with this message:
>
> "Nobody knows exactly what it can be. My idea is, that your other movie
> players or special codecs wrote a signature in your systems, that windows
> installer can not detect the correct operating system for installing
> multimedia player."
>
> i only use official codecs (divxpro and xvid from koepi)from reliable
> sources. i've never had a codec problem that i couldn't fix, but this has 
> us
> stumped.
>
> please help me fix this problem. i don't know what else to do.