RE: Please Help !! Can't install it?

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From: DJM (DJM_at_discussions.microsoft.com)
Date: 01/12/05 

Date: Tue, 11 Jan 2005 16:15:03 -0800

Thank You Bob - The following method worked for me:
Method 3: Rename the Catroot2 folder
Rename the Catroot2 folder, and then try to install the program again. To
rename the Catroot2 folder, follow these steps: 1. Click Start, and then
click Run.
2. In the Open box, type cmd, and then click OK.
3. At the command prompt, type the following commands, pressing ENTER after
each line:
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
 
Thanx Again...

"Bob A" wrote:

> Here's the solution ...
>
> If you haven’t done so, download the stand alone version of the Media Player
> update located at:
> http://www.microsoft.com/windows/windowsmedia/mp10/default.aspx and save the
> file on your desktop (or other convenient place).
>
> Then go to Microsoft Knowledge Base Article – 822798 located at:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=winxp
> and perform the solution methods listed at the bottom of the page. There
> are eight in total and you need to try them one at a time in order,
> attempting to reinstall the WM10 update after each one (by double-clicking on
> the file you downloaded earlier). There is no need to reboot before
> attempting this reinstallation.
>
> Once the get the update to successfully complete you’re done; there is no
> need to perform the remaining solutions. (You usually will fix the problem
> after performing the first or second method.)
>
> Hope this helps!
> Bob A.
>
>
> "Rockit" wrote:
>
> > Hey,
> > I've tried everthing I can think of but the new Media Player 10 won't
> > install. I keep getting the error message that this product hasn't passed
> > Windows Certifcation Logo? Or something like that.. Please Help..
> >

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