Re: MP3 burning to "Data CD" is *not* supported by Microsoft!!

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From: Jjeff (Jjeff_at_discussions.microsoft.com)
Date: 11/18/04 

Date: Thu, 18 Nov 2004 07:11:01 -0800

Hi Zach,

I have tried selecting "Data CD" and it does not work. It simply says
"Burning in Progress" for a split second then stops. No data is written to
the CD. I can burn Audio CDs to the drive using WMP, and I can create "data
CDs" using RecordNow.

Here is the followup email that I got...

This is Krish, with Microsoft Technical Support. It was my pleasure to work
with you on your Windows XP case SRX041108600791. I hope that you were
completely satisfied with the service provided to you.

It also gave me a person to contact if I was not happy. I emailed him and I
have not heard anything back.

Feel free to email me directly,

Thanks,
Jeff(dot)Friedrichs(at)compaq-dot-com

"zachd [ms]" wrote:

>
> PS: Do you recall the name of who you dealt with?
>
> --
> (speaking for myself and doing this in my free time)
> See http://www.zachd.com/pss/pss.html for some helpful WMP info.
> Following up to your post with the resolution is good netiquette.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Now Playing: "Habebe" by "Anne Dudley" in WMP10.
> --
>
> "Jjeff" <Jjeff@discussions.microsoft.com> wrote in message
> news:19F65D8A-E46A-4A60-A6AA-BA5788E47BCD@microsoft.com...
> > Hi,
> >
> > I just got off the phone with Microsoft Support. I have been unable to
> > write MP3 files to "data CD"s using WMP9 and MMP10.
> >
> > After 45 minutes of conversation and research, the polite person told me
> > that WMP is not really meant to write data CDs and it was a "small error"
> > that that option was included in the product. He went on to tell me
> > that
> > WMP is really meant for creating audio CDs. He could not explain why
> > this
> > small error occurs on WMP 9 and 10..
> >
> > I am really surprised, given all of the questions about it here, that
> > Microsoft has not simply published an article in the knowledge base about
> > this "small error". The product certainly indicates that it *can* write
> > MP3 files as a Data CD, and it seems like some people are able to do
> > it....
> >
> > Or could it be that the support person was full of it? Nah... And he
> > actually had the, er, courage to ask me if he close the case as resolved
> > and
> > if I was happy with the resolution!!!
> >
> > It was pretty pitiful that when I asked if he had ever run WMP 10, he said
> > "No, but I have used WMP 9 a few times. WMP 10 is still being
> > engineered."
> > Funny, nothing on the WMP10 download page says anything about this being a
> > beta test! And this guy is in WMP support!!
> >
> > Anyone want to take a real stab at helping me fix this problem?
> >
> > Thanks,
> > Jeff
> >
>
>
>

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