Re: WMP 9 & 10 - Sound Quality Problem
From: John F. (JohnF_at_discussions.microsoft.com)
Date: 11/14/04
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Date: Sun, 14 Nov 2004 13:45:01 -0800
Thanks for the reply. I kind of felt that someone would suggest drivers which
is fair enough.
However, I'm a bit concerned about updating. I've been to Creative Labs
web-site & sure enough there are suggested 'upgrades' for both drivers &
Creative Labs' applications. The web-site even suggests automatically what I
should download.
My main concern is that the SoundBlaster Audigy 2 card came pre-installed in
the Dell Dimension 8300 (bought June 2004) which makes it an OEM product.
Creative Labs' website thus suggests going to the manufaturer for driver,
software & hardware related issues rather than downloading from their site.
However, Dell does not have any up-to-date upgrade downloads for the Audigy
2 card & I feel a little uncertain in downloading direct from Creative Labs
for fear of totally 'messing-up' the settings for the soundcard. Some of the
upgrades (automatically) suggested by Creative Labs are supposed to be newer
versions but are out by a couple of digits from the version already installed.
John
"Chris Lanier [MVP]" wrote:
> This is a very known issue with Dell shipping PC's with outdated drivers for
> the Audigy 2. Download the latest set from Creative and install them, you
> should be fine after that. :)
>
> --
> Chris Lanier - http://www.msmvps.com/chrisl/
>
> NOTE: Replies are to help benefit others in helping
> you and reproducing issues, not necessarily for me
> to get back to you.
> ---
> "John F." <John F.@discussions.microsoft.com> wrote in message
> news:32DD48DF-9122-4975-8095-53D42289D92A@microsoft.com...
> >I own a Dell Dimension 8300 with an added Creative Soundblaster Audigy 2
> > sound card. The machine came with Win XP home Edition SP1a.
> >
> > Although I didn't really have any issues with the sound output initially
> > with Windows Media Player, there is something evidently wrong with the
> > sound
> > quality.
> >
> > Sound will be played but it is of a poor quality and can sound distorted &
> > not perfect. The sound can be regulated via the volume slide, however this
> > can sometimes have little effect. If playing a CD for example, and the
> > seek
> > slide is moved to locate a different position on the track the volume will
> > suddenly increase dramatically to a peak & can only be reduced by clicking
> > on
> > the volume slide. As another example this also happens when playing an
> > 'mpeg'
> > file.
> >
> > WMP has been upgraded a couple of times & I can't remember there being a
> > problem with the initial installation of WMP that came with the machine. I
> > recently upgraded to WMP 10 which didn't improve the situation so I've
> > left
> > the machine with WMP 9.
> >
> > For sound reproduction the Creative Player application which came with the
> > soundcard works properly as does Ahead's Nero MediaPlayer, and so does
> > Dell's
> > Media Experience application. Typically it's only Microsoft's WMP that's
> > proving to be difficult to get along with !
>
>
>
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