Re: Re: Error Code C00D0FAC

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: garyfabian (garyfabian.1f4f04_at_mail.mcse.ms)
Date: 11/03/04 

Date: Tue, 2 Nov 2004 18:31:18 -0600

I have a sony vgn-s150 that I recently purchaseed that seems to have a
problem with the cd/dvd drive....

I've tried using the drive with different cd's and dvd's and it does
not work properly...When using many different cd's & dvd's the same
error messages occur...

If trying to run a program on a cd it the following error message
appears...

F/ Only part of a ReadProcessMemory or WriteProcessMemory request was
completed.

If trying to play an audio cd while in digital audio playback mode
then the following error message appears...

"Windows media playr cannot play the cd. the disc might be dirty or
damaged or the cd drive might be malfunctioning"

after clicking web help. the following error code appears...

c00d0fac

If trying to play an audio cd while in analog audio playback mode
then the cd will play each track for about only 1 second then go to the
next tract and play for only one second etc.

If trying to play a dvd then copywrite protection message appears
saying...

"windos media player cannot play the dvd because a problem occurred
with digital cpopyright protection"

after going through trouble shooting guide steps the problem still
persists

for the problems with this sony vaio vng-s150

I've broken down the steps one by one from troubleshooting site my
responses, given after each step starting with ******* ...

If you are experiencing problems with your CD-ROM drive in Windows XP,
follow these steps: 1. Use the Windows Hardware Compatibility List
(HCL) to verify that your CD-ROM hardware is compatible with Windows
XP. To do this, follow these steps: a. Visit the following Microsoft
Web site to view the latest Windows HCL:
http://www.microsoft.com/whdc/hcl/default.mspx

For additional information about Windows HCL, click the following
article number to view the article in the Microsoft Knowledge Base:
314062 The latest Windows XP hardware compatibility list
        
b. Make sure that the CD-ROM drive is listed on the Windows hardware
compatibility list (HCL).
c. If you use a SCSI CD-ROM drive, make sure that the SCSI controller
is listed on the Windows HCL.
d. If your CD-ROM drive or SCSI controller is not listed on the
Windows HCL, contact the device manufacturer for a Windows device
driver or for compatibility information

****1) it is listed in the windows hcl for xp.. it is preinstalled
with these laptops with that cd rom with xp ...i looked it up anyways
and found it details listed below...

        
for "ujda755"
        
[1 - 3 of 3 results]
        
Manufacturer Product Category Status
        
        
Panasonic Communications Co., Ltd. UJDA755
(No further product information available)
        Browse Hardware
        Storage
        CD-DVD Drives
                Compatible with Windows XP
        
        
        
2. Verify that the CD-ROM drive is installed according to the
manufacturer's specifications.

*************2) assumed sony installed the laptop according to there
specifications
        

3. If you installed a SCSI CD-ROM drive: • Verify that the SCSI bus is
stopped correctly. On a SCSI bus, the last SCSI device should be
stopped by using a terminator that is provided by the manufacturer. For
more information about termination, see the documentation for the SCSI
adapter.
• Verify the CD-ROM SCSI ID. The SCSI ID of the CD-ROM drive is
typically set to SCSI ID 2 or higher. Make sure that the CD-ROM drive
is not configured to use the same SCSI ID that another device is using.
For information about how to set or how to change the SCSI ID of your
CD-ROM drive, see the documentation for the CD-ROM drive.
• Verify that the SCSI ID of the SCSI controller is set to SCSI ID 7.
• Verify that no other adapters are configured with settings that
conflict with the SCSI controller settings.
• Look in the Microsoft Windows Event Viewer for error messages that
pertain to the CD-ROM drive or SCSI controller. To do this, follow
these steps: a. Click Start, and then click Control Panel.
b. Double-click Administrative Tools, and then double-click Computer
Management.
c. In the left pane, expand Event Viewer, and then click System to
view the system log in the right pane for error messages that pertain
to the CD-ROM drive or SCSI controller.
        
• Verify that Device Manager detects the SCSI controller and the CD-ROM
drive, and that your device is working correctly. To do this, follow
these steps: a. Click Start, right-click My Computer, and then click
Properties.
b. Click the Hardware tab.
c. Under Device Manager, click Device Manager.
d. Find your device on the list of devices.
        
***************do not know if its a scsi adaptor or not I don't believe
it is.... is it???

4. If you installed an IDE CD-ROM drive: • Make sure that you are using
a device driver that is designed for the IDE controller that the CD-ROM
drive is attached to. To do this, follow these steps: a. See the
product documentation that is included with your CD-ROM drive and note
the device drivers that the manufacturer recommends.
b. In Device Manager, verify that the device driver that the
manufacturer recommends matches the device driver that is installed.
c. If the device driver does not match, contact the manufacturer of
the CD-ROM drive to obtain a device driver that is designed for the IDE
controller that the CD-ROM drive is attached to.
        
• If the manufacturer does not provide a specific driver for your IDE
controller, install the IDE controller driver that is included with
Windows XP. This driver is compatible only with IDE CD-ROM drives that
are ATAPI 1.2-compliant. To verify the ATAPI compliance level of your
CD-ROM drive, contact the manufacturer of the CD-ROM drive. To install
the IDE controller driver that is included with Windows XP, follow
these steps: a. Right-click the IDE controller driver that you want to
replace, and then click Update Driver.
b. Follow the instructions that appear on the screen to update the
driver.
        
        
***********4)sony are the ones that put this all together so I assume
that they did this all correcltly ???

5. If you try to install a CD-ROM drive that uses a proprietary,
non-SCSI interface: • Verify that the correct device driver is
installed. To do this, run Windows XP Setup and select Add/Remove SCSI
Adapters on the Options menu.

Note You must have your original device driver disk available to
install during this procedure.
• Check the Windows XP Read Me file (Readme.wri) and the Windows XP HCL
for notes that pertain to your proprietary, non-SCSI interface CD-ROM
drive.
        
*************5) ditto

        
6. Determine whether Windows recognizes the CD-ROM drive. Start
Microsoft Windows Explorer, and see if a drive letter is assigned to
the CD-ROM drive

**************6) it does recognize the cd-rom drive letter F is
assigned to the drive

7)7. If the CD-ROM drive does have a drive letter, try to view a folder
by using the CD-ROM drive. Make sure that you insert a data CD into the
CD-ROM drive.

****************7) yes you can retrive data but you cannot run programs

When using many different cd's & dvd's the same error messages
occur...

If trying to run a program on a cd it the following error message
appears...

F/ Only part of a ReadProcessMemory or WriteProcessMemory request was
completed.

If trying to play an audio cd while in digital audio playback mode
then the following error message appears...

"Windows media playr cannot play the cd. the disc might be dirty or
damaged or the cd drive might be malfunctioning"

after clicking web help. the following error code appears...

c00d0fac

If trying to play an audio cd while in analog audio playback mode
then the cd will play each track for about only 1 second then go to the
next tract and play for only one second etc.

If trying to play a dvd then copywrite protection message appears
saying...

"windos media player cannot play the dvd because a problem occurred
with digital cpopyright protection"

8. If you can read a data CD but cannot play a music CD, use one of the
following methods: • In Control Panel, start Sounds and Audio Devices,
click the Hardware tab, and then make sure that the CD/DVD drive is
listed, in addition to Audio Codecs.
• If these items are not listed, use the Add/Remove Hardware program in
Control Panel to reinstall these drivers.
        
*****************8) both the cd/dvd drive and the audio codecs are
listed in control panel sounds & audio devices under the hardware tab

9. If the system is configured to dual-boot to another operating
system, confirm that the CD-ROM drive functions in the other operating
system. If the CD-ROM drive does not function correctly in MS-DOS or in
another operating system, contact the manufacturer of the drive for
help

****************9. how exactly should i test this?? should i go to
comand prompt then type in f: and try to run a program??? i did this
and tried to run autoplay.exe from my acrobat installation cd and got
the following message....

autoplay.exe is not a valid win32 application

the second part of step 9 says to contact the manufacture for drive
help if the other stuff doesn't work I've been trying to get answers
from them but haven't so far 

--
garyfabian
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