Re: Bug: Volume resets when i use slider

From: zachd [ms] (zachd_at_nomailplz.online.microsoft.com)
Date: 10/22/04


Date: Fri, 22 Oct 2004 02:15:38 -0700


You don't mention which exact version of the Audigy you have, but
 http://us.creative.com/support/downloads/
would probably be your best starting point. It has a very handy
"AutoUpdate" feature that sounds like it addresses all your concerns. And
then there's a "Contact Customer Support" link on the left, which is very
helpful.

I'm currently using driver release version 1.84.40 with a Creative Sound
Blaster Audigy 2 card. I was using 1.84.11 previously as well, and that
worked fine.

The analogy I'd offer here is going into a lawyer's office and talking about
divorce, but he's a criminal lawyer and so points you elsewhere. You're
asking for his time pro bono, but aren't listening to him. Why would his
technical skills be well invested in a conversation with someone who will
not pay attention to what is said?

I'm not 100.0% certain here, but I am 99.999% certain here. Again, if
there's an outstanding problem here, I would love to be made aware of what
Creative has to say about it.
Unfortunately for you, you're yelling at the wrong guy so you're not getting
anywhere. The most you can possible accomplish by being abrasive with me is
to have me feel sad that people that I try to help don't bother listening.
I am not equipped to do nor do I work with anybody at Microsoft who would be
addressing this. There is no point in getting irate with me or Chris.

The right thing to do is to go to the Creative web site. Creative and
Microsoft work pretty closely together, so if there is a problem, they can
probably fix their problem. If they say it's in DirectShow or WMP, then they
can let the right people at Microsoft.

Posting here will not get you further to a solution. I say this with due
respect. We all want you to reach a solution here, but you've got to
listen to the technical professional if you're going to be making forward
progress. =)

-Zach

-- 
(speaking for myself and doing this in my free time)
See http://www.zachd.com/pss/pss.html for some helpful WMP info.
Following up to your post with the resolution is good netiquette.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "The News" by "Bill Hicks" in WMP10.
--
"Mick Buckingham" <MickBuckingham@discussions.microsoft.com> wrote in
message news:9786912E-E17C-4B25-AFAB-36649200D09E@microsoft.com...
> If You are so sure that this is a Creative Labs problem than I only ask
> one
> thing of you and/or anyone else who can resolve the bug so I can get some
> productivity done and rest that is to either direct Myself ,My dear friend
> Oliver and i'm sure others who are just enjoying our tug of war to the
> location &/or site that has these so called updated drivers and the exact
> driver version numbers
> HOW ABOUT IT !  Mick B.
>
> "zachd [ms]" wrote:
>
>>
>> I had to log in to the Microsoft corporate to finish up some work so
>> checked
>> on this a little further (to refresh my memory).  The internal resolution
>> on
>> this problem that I see is indeed that this was a Creative problem fixed
>> with their updated drivers.  If you know differently, please please
>> contact
>> Creative so that they can get this issue fixed up.
>>
>> -Zach
>> -- 
>> (speaking for myself and doing this in my free time)
>> See http://www.zachd.com/pss/pss.html for some helpful WMP info.
>> Following up to your post with the resolution is good netiquette.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> Now Playing: "Season" by "Kiln" in Windows Media Player 10.
>>
>>
>>


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