WMV Files will not play in WMP

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From: Bill (Bill_at_discussions.microsoft.com)
Date: 09/22/04 

Date: Tue, 21 Sep 2004 17:29:07 -0700

I am using WMP 10. (I had same problem with WMP 10 Beta, and WMP 9). When I
try to play a WMV file (it does not matter which one) it says the specific
module cannot be found. Online at Web Help it says: "You've encountered
error message 8007007E while using Windows Media Player." My Windows Media
Player version 10.00.00.3646. My OS is Microsoft Windows XP Home Edition
Version 2002 Service Pack 2. I have Divx, Real Player, QuickTime, ITunes,
and Jet Audio installed also. Upon a recommendation at another website, I
tried playing the file using Jet Audio, and can get the picture but no sound.
Nothing in any file plays with any other program including WMP. I have seen
MANY other people have the same problem. Please help me!! Thank you.
wlievens@miami.edu

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