Re: Error Message: C00D11D1

From: Chris Lanier [MVP] (cal2002a_at_hotmail.NOSPAM.com)
Date: 07/21/04 

Date: Wed, 21 Jul 2004 09:22:57 -0500

99.99% of the people who post here either don't care how it happened, or
would not understand it even if I had explained it. Add to that I'm not
sitting at your/their PC to see what changes have been made. I market my
posts to the audience here. After posting some 40,000 replies, I have a
good idea of what user level most of the people around here are. :)

Reinstall audio/video drivers is generally a great idea no matter what
problem you have. It's not like it's hard to do. It sounds more like you
might be having a code issues. - http://www.zachd.com/pss/pss.html#codecs.
It's not, not having the correct codec installed, but maybe a bad install of
a codec. 

-- 
NOTE: Replies are to help benefit others
in helping you and reproducing issues, not
necessarily for me to get back to you.
---
"Kent McPherson" <bigk@kentmcpherson.com> wrote in message
news:%23ZJBN%23wbEHA.712@TK2MSFTNGP11.phx.gbl...
> Chris, please don't misunderstand.  I appreciate the support that you and
> other MVPs provide here.  But simply saying reinstall the drivers without
> explaining how this situation can come up is not a great answer - albeit
> it's an answer.
>
> Specifically in this case - I've done some more work on this and if I
> shutdown my PC down all the way to power off and then reboot, one of my
AVI
> files that gave me this error before will work fine which indicates I
didn't
> need to reinstall the drivers.  Then I move on to another AVI and get one
> that doesn't work.  Once I get one that doesn't work, the one that did
work
> after the reboot no longer works again!!
>
> I'm trying to narrow this down further and will post here if I can isolate
> it further.  But I'm guessing reinstalling the drivers is not really the
> answer.  If I can't isolate down further, I'll do that and see what
happens.
>
> "Chris Lanier [MVP]" <cal2002a@hotmail.NOSPAM.com> wrote in message
> news:upE0OJqbEHA.2760@TK2MSFTNGP09.phx.gbl...
> > Are you saying it doesn't work, or you want some random answer about
what
> to
> > do?  Are you saying all applications work the same?   If there is a
> problem
> > with you sound or video device what would you like the answer to be?
Buy
> a
> > new one?
> >
> > You sound like you are knowledgeable, what should my reply be?
> >
> > -- 
> > NOTE: Replies are to help benefit others
> > in helping you and reproducing issues, not
> > necessarily for me to get back to you.
> > ---
> > "Kent McPherson" <bigk@kentmcpherson.com> wrote in message
> > news:u3$EXBqbEHA.2944@TK2MSFTNGP11.phx.gbl...
> > > Why is the answer to this error always reinstall the video and sound
> > drivers
> > > even though they work in other applications?  Is there a better
> > explanation
> > > of this problem?   This is very much like the usual Help Desk response
> > that
> > > says "Have you tried rebooting?"
> > >
> > >
> > > "Chris Lanier [MVP]" <cal2002a@hotmail.NOSPAM.com> wrote in message
> > > news:eeHSsYlTEHA.2704@TK2MSFTNGP10.phx.gbl...
> > > > Please try and find help by only posting once.
> > > >
> > > > Error C00D11D1 or "Cannot play the file because there might be a
> problem
> > > > with the sound or video device, such as a sound or video card."
means
> > just
> > > > what the error text says.  There is a problem with the sound or
video
> > > device
> > > > or maybe even both.
> > > >
> > > > What you will want to do is reinstall the drivers for both of them.
> > Even
> > > if
> > > > the sound or video works in another application or in part of WMP
you
> > will
> > > > still want to do it.
> > > >
> > > > If you need help locating where to get the latest drivers for your
> sound
> > > > card and/or video card try the following.  Your Device Manager in
> > Windows
> > > > "should" supply the information assume the sound card and/or video
> card
> > > has
> > > > been detected.  To access the Device Manager right click on My
> Computer
> > > and
> > > > select the Device Manager tab.  In Windows XP goto the Hardware Tab
> and
> > > > select Device Manager.
> > > >
> > > > If you don't know how to access the Device Manager or it doesn't
show
> > your
> > > > card, than the easiest thing to do is download a free utility like
> > Belarc
> > > > Advisor (http://tinyurl.com/5w6o).  Run the installer then it will
> open
> > a
> > > > webpage for you.  Under Multimedia it will tell you the sound card
or
> > > "Audio
> > > > Controller" you have in your PC.  Just above that you will see
> Display.
> > > The
> > > > "Display Adapter" is your video card.  So again, get the name and
> > version
> > > > then you can download the drivers from the maker of the card.
> > > >
> > > > -- 
> > > > Chris Lanier
> > > > Microsoft MVP - Digital Media
> > > > ---
> > > > "Ken" <Ken@discussions.microsoft.com> wrote in message
> > > > news:8174DCE7-4E3E-4319-80FE-E9A1ED0D7FA9@microsoft.com...
> > > > > You've encountered error message C00D11D1 while using Windows
Media
> > > > Player. You might be able to find a solution for this error by using
> one
> > > of
> > > > the following support resources:
> > > > >
> > > > >
> > > > > I can't open any files anymore in my Windows Media Player and I
even
> > > > reinstalled it and installed some codecs.
> > > > >
> > > > > Can someone help me?
> > > > >
> > > > > Thanks in advance
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

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