Re: Error Message: C00D11D1
From: Chris Lanier [MVP] (cal2002a_at_hotmail.NOSPAM.com)
Date: 07/20/04
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Date: Tue, 20 Jul 2004 16:41:24 -0500
Are you saying it doesn't work, or you want some random answer about what to
do? Are you saying all applications work the same? If there is a problem
with you sound or video device what would you like the answer to be? Buy a
new one?
You sound like you are knowledgeable, what should my reply be?
-- NOTE: Replies are to help benefit others in helping you and reproducing issues, not necessarily for me to get back to you. --- "Kent McPherson" <bigk@kentmcpherson.com> wrote in message news:u3$EXBqbEHA.2944@TK2MSFTNGP11.phx.gbl... > Why is the answer to this error always reinstall the video and sound drivers > even though they work in other applications? Is there a better explanation > of this problem? This is very much like the usual Help Desk response that > says "Have you tried rebooting?" > > > "Chris Lanier [MVP]" <cal2002a@hotmail.NOSPAM.com> wrote in message > news:eeHSsYlTEHA.2704@TK2MSFTNGP10.phx.gbl... > > Please try and find help by only posting once. > > > > Error C00D11D1 or "Cannot play the file because there might be a problem > > with the sound or video device, such as a sound or video card." means just > > what the error text says. There is a problem with the sound or video > device > > or maybe even both. > > > > What you will want to do is reinstall the drivers for both of them. Even > if > > the sound or video works in another application or in part of WMP you will > > still want to do it. > > > > If you need help locating where to get the latest drivers for your sound > > card and/or video card try the following. Your Device Manager in Windows > > "should" supply the information assume the sound card and/or video card > has > > been detected. To access the Device Manager right click on My Computer > and > > select the Device Manager tab. In Windows XP goto the Hardware Tab and > > select Device Manager. > > > > If you don't know how to access the Device Manager or it doesn't show your > > card, than the easiest thing to do is download a free utility like Belarc > > Advisor (http://tinyurl.com/5w6o). Run the installer then it will open a > > webpage for you. Under Multimedia it will tell you the sound card or > "Audio > > Controller" you have in your PC. Just above that you will see Display. > The > > "Display Adapter" is your video card. So again, get the name and version > > then you can download the drivers from the maker of the card. > > > > -- > > Chris Lanier > > Microsoft MVP - Digital Media > > --- > > "Ken" <Ken@discussions.microsoft.com> wrote in message > > news:8174DCE7-4E3E-4319-80FE-E9A1ED0D7FA9@microsoft.com... > > > You've encountered error message C00D11D1 while using Windows Media > > Player. You might be able to find a solution for this error by using one > of > > the following support resources: > > > > > > > > > I can't open any files anymore in my Windows Media Player and I even > > reinstalled it and installed some codecs. > > > > > > Can someone help me? > > > > > > Thanks in advance > > > > > > > > >
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