Re: Error Message: C00D11D1

From: Kent McPherson (bigk_at_kentmcpherson.com)
Date: 07/20/04 

Date: Tue, 20 Jul 2004 17:27:21 -0400

Why is the answer to this error always reinstall the video and sound drivers
even though they work in other applications? Is there a better explanation
of this problem? This is very much like the usual Help Desk response that
says "Have you tried rebooting?"

"Chris Lanier [MVP]" <cal2002a@hotmail.NOSPAM.com> wrote in message
news:eeHSsYlTEHA.2704@TK2MSFTNGP10.phx.gbl...
> Please try and find help by only posting once.
>
> Error C00D11D1 or "Cannot play the file because there might be a problem
> with the sound or video device, such as a sound or video card." means just
> what the error text says. There is a problem with the sound or video
device
> or maybe even both.
>
> What you will want to do is reinstall the drivers for both of them. Even
if
> the sound or video works in another application or in part of WMP you will
> still want to do it.
>
> If you need help locating where to get the latest drivers for your sound
> card and/or video card try the following. Your Device Manager in Windows
> "should" supply the information assume the sound card and/or video card
has
> been detected. To access the Device Manager right click on My Computer
and
> select the Device Manager tab. In Windows XP goto the Hardware Tab and
> select Device Manager.
>
> If you don't know how to access the Device Manager or it doesn't show your
> card, than the easiest thing to do is download a free utility like Belarc
> Advisor (http://tinyurl.com/5w6o). Run the installer then it will open a
> webpage for you. Under Multimedia it will tell you the sound card or
"Audio
> Controller" you have in your PC. Just above that you will see Display.
The
> "Display Adapter" is your video card. So again, get the name and version
> then you can download the drivers from the maker of the card.
>
> --
> Chris Lanier
> Microsoft MVP - Digital Media
> ---
> "Ken" <Ken@discussions.microsoft.com> wrote in message
> news:8174DCE7-4E3E-4319-80FE-E9A1ED0D7FA9@microsoft.com...
> > You've encountered error message C00D11D1 while using Windows Media
> Player. You might be able to find a solution for this error by using one
of
> the following support resources:
> >
> >
> > I can't open any files anymore in my Windows Media Player and I even
> reinstalled it and installed some codecs.
> >
> > Can someone help me?
> >
> > Thanks in advance
> >
>
>

Relevant Pages

  • Re: Error Message: C00D11D1
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  • Re: ERROR C00D11D1
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