Re: internal application occured
From: zachd [ms] (zachd_at_nomailplz.online.microsoft.com)
Date: 07/06/04
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Date: Mon, 5 Jul 2004 23:19:48 -0700
You got a setup failure? In the file c:\windows\wmsetup.log , what lines
contain "ERROR: "?
-Zach
-- (speaking for myself and doing this in my free time) See http://www.nwlink.com/~zachd/pss/pss.html for some helpful WMP info. Following up to your post with the resolution is good netiquette. This posting is provided "AS IS" with no warranties, and confers no rights. All e-mail to this account will bounce or be deleted - *use the newsgroups*. -- "theredcliche" <theredcliche@discussions.microsoft.com> wrote in message news:969894F3-3461-4D02-8AA5-9419CF64BE16@microsoft.com... > Thanks for your help. I tried to reinstall it, like you said, and it > says, WMP could not be installed.. blahblahblah Setup will close.. I > launch mplayer2.exe and it's playing right now.. so does this mean my > windows media player 9 isn't installed right? how do i go about fixing > that? > > "Chris Lanier [MVP]" wrote: > >> If you get an "Internal Application Error" while launching Windows Media >> Player it is likely not installed correctly. You will want to >> re-download a >> copy of the player and then install it over your installation. It can be >> downloaded at http://tinyurl.com/2qja5. >> >> It you are still getting the error after you know the player is installed >> properly then it is being caused by something external to Windows Media >> Player. >> >> If you have installed any "Codec Packs" at any time they might also cause >> this. It doesn't matter if you have uninstalled it, because the >> uninstaller >> for these third party codec packs only work about 2% of the time. >> >> Now, if it's not the player itself and you have not installed any codec >> packs at any point then the problem is most likely your video or audio >> drivers. To test this launch mplayer2.exe (Start>>Run>>Type >> "mplayer2.exe") >> and see if you can play video and audio files without issues. >> >> If you run into an issue then it's also likely causing issues with WMP 9 >> also. Reinstall both the audio and video drivers to fix that. >> >> If that doesn't do it it's could be the CD-ROM driver doing it. Please >> see >> http://tinyurl.com/32s5j for help fixing that. >> >> If none of the above helps you will want to ask real Product Support. >> See >> http://tinyurl.com/36lmt. >> >> -- >> Chris Lanier >> Microsoft MVP - Digital Media >> --- >> "theredcliche" <theredcliche@discussions.microsoft.com> wrote in message >> news:421BA630-2670-4B94-97AE-E5A8EC757D04@microsoft.com... >> > i got a new dell computer with windows xp, used musicmatch.. never >> > tried >> to use windows media player. when i tried to use it, i get the error >> message, "internal application occured". i have tried to uninstall >> wndows >> media player, but it gives me an error message about it being in use.. >> even >> if i had just restarted my computer, and turned everything off... i've >> tried >> to reinstall version 9.. nothing works. when i'm installing, it stops >> and >> says setup could not be completed, blah blah blah, setup will now close.. >> the only reason i EVEN need windows media player is for videos... windows >> is >> more common than real one player, and if anyone has any suggestions, it >> would be greatly appreciated. >> >> >>
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