Re: Error Message: C00D11D1

From: Chris Lanier [MVP] (cal2002a_at_hotmail.NOSPAM.com)
Date: 06/09/04 

Date: Wed, 9 Jun 2004 14:15:16 -0500

Please try and find help by only posting once.

Error C00D11D1 or "Cannot play the file because there might be a problem
with the sound or video device, such as a sound or video card." means just
what the error text says. There is a problem with the sound or video device
or maybe even both.

What you will want to do is reinstall the drivers for both of them. Even if
the sound or video works in another application or in part of WMP you will
still want to do it.

If you need help locating where to get the latest drivers for your sound
card and/or video card try the following. Your Device Manager in Windows
"should" supply the information assume the sound card and/or video card has
been detected. To access the Device Manager right click on My Computer and
select the Device Manager tab. In Windows XP goto the Hardware Tab and
select Device Manager.

If you don't know how to access the Device Manager or it doesn't show your
card, than the easiest thing to do is download a free utility like Belarc
Advisor (http://tinyurl.com/5w6o). Run the installer then it will open a
webpage for you. Under Multimedia it will tell you the sound card or "Audio
Controller" you have in your PC. Just above that you will see Display. The
"Display Adapter" is your video card. So again, get the name and version
then you can download the drivers from the maker of the card. 

-- 
Chris Lanier
Microsoft MVP - Digital Media
---
"Ken" <Ken@discussions.microsoft.com> wrote in message
news:8174DCE7-4E3E-4319-80FE-E9A1ED0D7FA9@microsoft.com...
> You've encountered error message C00D11D1 while using Windows Media
Player. You might be able to find a solution for this error by using one of
the following support resources:
>
>
> I can't open any files anymore in my Windows Media Player and I even
reinstalled it and installed some codecs.
>
> Can someone help me?
>
> Thanks in advance
>

Relevant Pages

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    ... with the sound or video device, such as a sound or video card." ... card and/or video card try the following. ... Your Device Manager in Windows ...
    (microsoft.public.windowsmedia.player)
  • Re: 0xC00D11D1
    ... > with the sound or video device, such as a sound or video card." ... > card and/or video card try the following. ... Your Device Manager in Windows ...
    (microsoft.public.windowsmedia.player)
  • Re: Error Message: C00D11D1
    ... You sound like you are knowledgeable, ... > Why is the answer to this error always reinstall the video and sound ... >> card and/or video card try the following. ... To access the Device Manager right click on My Computer ...
    (microsoft.public.windowsmedia.player)