Re: ERROR C00D11D1
From: Chris Lanier [MVP] (cal2002a_at_hotmail.NOSPAM.com)
Date: 05/21/04
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Date: Fri, 21 May 2004 17:03:04 -0500
Are you getting Error C00D11D1 when it's doing that? Error C00D11D1 or
"Cannot play the file because there might be a problem with the sound or
video device, such as a sound or video card." means just what the error text
says. There is a problem with the sound or video device or maybe even both.
What you will want to do is reinstall the drivers for both of them. Even if
the sound or video works in another application or in part of WMP you will
still want to do it.
If you need help locating where to get the latest drivers for your sound
card and/or video card try the following. Your Device Manager in Windows
"should" supply the information assume the sound card and/or video card has
been detected. To access the Device Manager right click on My Computer and
select the Device Manager tab. In Windows XP goto the Hardware Tab and
select Device Manager.
If you don't know how to access the Device Manager or it doesn't show your
card, than the easiest thing to do is download a free utility like Belarc
Advisor (http://tinyurl.com/5w6o). Run the installer then it will open a
webpage for you. Under Multimedia it will tell you the sound card or "Audio
Controller" you have in your PC. Just above that you will see Display. The
"Display Adapter" is your video card. So again, get the name and version
then you can download the drivers from the maker of the card.
-- Get Instant WMP Answers http://tinyurl.com/35rfv -- "Charlie" <anonymous@discussions.microsoft.com> wrote in message news:B6786FF4-C92E-4334-852F-D47A0E7B524A@microsoft.com... > I have been using my Media Player 9 Series version for about a year now and then couple days ago when I try to open up the Player it keeps saying "thanks for installing and you may customize and etc......" and keeps doing that over and over again. > > Error Message: Media Player has encountered an unknown error. > Windows Media Player: 9.0 > OPS: Windows Xp > > If anyone can point me in the right direction I would greatly appreciate in correcting this problem...thnks... > Charlie
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