Re: WMP stops working after KB828026
From: JohnV (anonymous_at_discussions.microsoft.com)
Date: 05/06/04
- Next message: A_M_: "won't burn cds"
- Previous message: Chris Lanier [MVP]: "Re: no sound"
- In reply to: anonymous_at_discussions.microsoft.com: "Re: WMP stops working after KB828026"
- Next in thread: Chris Lanier [MVP]: "Re: WMP stops working after KB828026"
- Reply: Chris Lanier [MVP]: "Re: WMP stops working after KB828026"
- Messages sorted by: [ date ] [ thread ]
Date: Wed, 5 May 2004 20:17:30 -0700
Hi Chris,
Still the same problem. WMP works, patch applied, WMP
stops working. I have run Ad-aware and spybot to ensure
my computer is clean and did the setup_wm.exe option
below. Still no change.
Does anyone have any idea why this is?
Thanks,
JohnV
>-----Original Message-----
>Hi Chris,
>
>Thanks for the response. It is related to the patch as
I
>can use WMP, I apply just that patch, WMP won't load, I
go
>back to the restore point before the patch, I can use
>WMP. I have tested that three different times and all
>three times the behavior was the same.
>
>Now it is possible that WMP has a Malware infection and
I
>will try the reinstall to see if that helps it out. BTW
I
>run Ad-aware and spybot a couple times a week and AVG
anti-
>virus scanner. Nothing is detected except for a couple
of
>tracking cookies sometimes.
>
>Thank you,
> JohnV
>
>p.s. On another PC I have not been able to get this
patch
>to install. I says it does, but then next update the
>patch is there again. I will try re-install there too.
>
>>-----Original Message-----
>>It's doubtful it's the patch causing it.
>>
>>If WMP doesn't open when you click on the icon or the
WMP
>icon has changed
>>it is likely being caused by Malware on your system.
>There are more than a
>>few programs that will help you get rid of this. Below
>are some options for
>>you to try.
>>
>>This might also cause WMP to launch when you log in or
>turn on your PC.
>>http://www.nwlink.com/~zachd/pss/pss.html#startup
>>
>>PestPatrol
>>http://pestpatrol.com/PestInfo/w/winpup32.asp
>>
>>CWShredder
>>http://www.spywareinfo.com/~merijn/downloads.html
>>
>>Housecall AntiVirus
>>http://housecall.trendmicro.com/
>>
>>Ad-aware
>>http://www.lavasoftusa.com/support/download/
>>
>>After you get all of the malware removed then you will
>want to reinstall
>>Windows Media Player over itself. Depending on how WMP
>was installed on
>>your machine you may already have the installer. If
you
>do it is located in
>>C:\Program Files\Windows Media Player\Installer. The
>file name of the
>>installer is "mpsetupxp.exe"
>>
>>If you don't see the folder then run C:\Program
>Files\Windows Media
>>Player\setup_wm.exe and that will re-download the
>installer and install it.
>>
>>--
>>Get Instant WMP Answers
>>http://tinyurl.com/35rfv
>>--
>>"JohnV" <anonymous@discussions.microsoft.com> wrote in
>message
>>news:0c2801c43172$4e0c53c0$3a01280a@phx.gbl...
>>> Hello,
>>> After I install windows update KB828086 Windows
Media
>>> Player stops working. When I try to start it up it
>looks
>>> like nothing happens (no sounds, no messages). Any
>ideas
>>> why this might be?
>>>
>>> Thanks,
>>>
>>
>>
>>.
>>
>.
>
- Next message: A_M_: "won't burn cds"
- Previous message: Chris Lanier [MVP]: "Re: no sound"
- In reply to: anonymous_at_discussions.microsoft.com: "Re: WMP stops working after KB828026"
- Next in thread: Chris Lanier [MVP]: "Re: WMP stops working after KB828026"
- Reply: Chris Lanier [MVP]: "Re: WMP stops working after KB828026"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
