Re: 0xC00D11D1: Cannot play the file

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Chris Lanier [MVP] (cal2002a_at_hotmail.NOSPAM.com)
Date: 04/28/04 

Date: Wed, 28 Apr 2004 08:18:34 -0500

Error C00D11D1 or "Cannot play the file because there might be a problem
with the sound or video device, such as a sound or video card." means just
what the error text says. There is a problem with the sound or video device
or maybe even both.

What you will want to do is reinstall the drivers for both of them. Even if
the sound or video works in another application or in part of WMP you will
still want to do it.

If you need help locating where to get the latest drivers for your sound
card and/or video card try the following. Your Device Manager in Windows
"should" supply the information assume the sound card and/or video card has
been detected. To access the Device Manager right click on My Computer and
select the Device Manager tab. In Windows XP goto the Hardware Tab and
select Device Manager.

If you don't know how to access the Device Manager or it doesn't show your
card, than the easiest thing to do is download a free utility like Belarc
Advisor (http://tinyurl.com/5w6o). Run the installer then it will open a
webpage for you. Under Multimedia it will tell you the sound card or "Audio
Controller" you have in your PC. Just above that you will see Display. The
"Display Adapter" is your video card. So again, get the name and version
then you can download the drivers from the maker of the card. 

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"Wyatt" <foster_w@sbcglobal.net> wrote in message
news:A7856277-708B-4D95-A259-06324E1B4A39@microsoft.com...
> 0xC00D11D1: Cannot play the file
> Windows Media Player cannot play the file because there may be a problem
with the sound or video device, such as a sound or video card.
>
> Your sound or video device may require an updated driver. To determine if
an updated driver is available, see the Windows Update page at the Microsoft
Web site, or see the sound or video device manufacturer's Web site.
>
> Error ID = 0xC00D11D1, Condition ID = 0x00000000
>
> My OS is windows xp home edition.
>
> My windows media player version is 9 series.
>
> I was trying to play a MPEG file and the error message above was displayed
(the file did not play).
>
> This occurs with all video files.

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