Re: WMP 9 will not play buymusic.com files on XP system.
From: zachd [ms] (zachd_at_online.microsoft.com)
Date: 03/11/04
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Date: Wed, 10 Mar 2004 23:04:14 -0800
To loosely quote the questions Brian brought up:
===
How are you connected to the Internet? Is there a personal firewall, NAT,
proxy, or are you directly connected to the Internet?
Could you please provide the results of navigating the following link. We
will use the browser to simulate what the Windows Media Player is doing.
However, this will *not* actually individualize your player or directly
solve your problem. We will merely be determining whether or not your
computer can communicate with the indivualization (security upgrade) servers
over the internet.
Let's begin by clicking on the following link:
http://www.microsoft.com/isapi/redir.dll?prd=wmdrm&sbp=indi&pver=2&os=win
As you will notice the URL to the redir.dll instructs your browser to
navigate to the Individualization site by placing the following in the
address field:
https://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?petition
This site then returns to the player the actual URL the player will use to
individualize. That is the following string that you should see in your
browser window if this was successful:
drm_indi_acquire_redirect:
http://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?Individualize
This is not a solution, but it will help to identify where in the
individualization (security upgrade) process things are breaking down.
If this was not successful, then please click on the following link to
bypass the redir.dll. This may help determine if communication failed with
the redir.dll or with the individualization servers.
https://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?petition
Again you should see the following in your browser window upon success:
drm_indi_acquire_redirect:
http://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?Individualize
-- (speaking for myself and doing this in my free time) See http://www.nwlink.com/~zachd/pss/pss.html for some helpful WMP info. Following up to your post with the resolution is good netiquette. This posting is provided "AS IS" with no warranties, and confers no rights. All e-mail to this account will bounce or be deleted - *use the newsgroups*. -- "David Bartz" <anonymous@discussions.microsoft.com> wrote in message news:93CFA923-2C36-4D88-8490-0B3F4FD823C8@microsoft.com... >I updated my XP computer with ALL the patches on WindowsUpdate.com. Then I >subscribed to buymusic.com and installed WMP 9.0 through the link on their >site. Then I bought a song. I downloaded it. I clicked on it and a >message came up that said > > "The owner of the protected content that you are trying to access requires > you to update some of the Microsoft Digital Rights Management (DRM) > components on your computer. Click OK to upgrade your DRM components. > > When you click OK, a unique identifier and a DRM security file are sent to > a Microsoft service on the Internet. The file is replaced with a > customized version that contains your unique identifier. > > This increases the level of protection provided by DRM." > > So I click OK. > > Then the message bar at the bottom of WMP says "Starting > Individualizaion"... > > The a dialog box comes up and says: > > "Windows Media Player encountered an unknown error." > > And leads me to this message board. > > So where do I go from here? > > -db- > > > > > > > I click OK. > >
- Next message: Serge: "RE: class factory error"
- Previous message: Morgana.: "How do I unistall WMP9 so I can reinstall it."
- In reply to: David Bartz: "WMP 9 will not play buymusic.com files on XP system."
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