Re: error code C00D2845
From: Brian Fangman [MSFT] (BrianFangman_at_online.microsoft.com)
Date: 03/05/04
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Date: Thu, 4 Mar 2004 16:52:04 -0800
Hello Penny,
In addition to Zachd's request, could you please provide the results of
navigating the following link. We will use the browser to simulate what the
Windows Media Player is doing. However, this will *not* actually
individualize your player or directly solve your problem. We will merely be
determining whether or not your computer can communicate with the
indivualization (security upgrade) servers over the internet.
Let's begin by clicking on the following link:
http://www.microsoft.com/isapi/redir.dll?prd=wmdrm&sbp=indi&pver=2&os=win
As you will notice the URL to the redir.dll instructs your browser to
navigate to the Individualization site by placing the following in the
address field:
https://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?petition
This site then returns to the player the actual URL the player will use to
individualize. That is the following string that you should see in your
browser window if this was successful:
drm_indi_acquire_redirect:
http://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?Individualize
This is not a solution, but it will help to identify where in the
individualization (security upgrade) process things are breaking down.
If this was not successful, then please click on the following link to
bypass the redir.dll. This may help determine if communication failed with
the redir.dll or with the individualization servers.
https://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?petition
Again you should see the following in your browser window upon success:
drm_indi_acquire_redirect:
http://wmdrm.partners.extranet.microsoft.com/indi/WmDrmIndiIsapi.dll?Individualize
Please let me know what the results are.
Thank you,
Brian
This posting is provided "AS IS" with no warranties, and confers no rights.
All e-mail to this account will bounce or be deleted - *use the newsgroups*.
"zachd [ms]" <zachd@online.microsoft.com> wrote in message
news:ucJ8vZcAEHA.2800@tk2msftngp13.phx.gbl...
>
> That is very helpful information, thanks very much. =)
>
> By Premium content services, I mean: when you go the Premium Services tab
as
> listed in Media Player, what services do you currently have installed?
>
> To clarify a tiny bit: what version number of WMP do you have installed as
> defined under WMP's Help:About menu? Mine, for example, is
"9.00.00.3124".
> I'd imagine that yours is 9.0.0.3075 or something close to that. =)
>
> Thank you, this has been very helpful information so far. If you'd like
to
> give me a buzz at zachd at microsoft.com, I can see if the people that
know
> More Than I Know might find it interesting to talk with you to help track
> this down and hopefully even fix it for you.
>
> Again, thanks - it's always nice when people actually respond to requests
> for information with good information, and you've done that in spades so
> far. =)
>
> -Zach
> --
> (speaking for myself and doing this in my free time)
> See http://www.nwlink.com/~zachd/pss/pss.html for some helpful WMP info.
> Following up to your post with the resolution is good netiquette.
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> All e-mail to this account will bounce or be deleted - *use the
newsgroups*.
> --
> "Penny" <anonymous@discussions.microsoft.com> wrote in message
> news:EDDF2B37-5F47-408A-81F2-E536B6FFC099@microsoft.com...
> > Hi Zach,
> >
> > Thanks for answering. I will answer as many of your questions as best I
> > can, but I'm not too sure what you mean on a couple of bits but here we
> > go.
> >
> > My ISP is Tiscali
> >
> > I have their 3X Broadband, which has a connection speed (alledgedly) of
up
> > to 150kbps
> >
> > I'm not sure what you mean by Premium content services. I have RealOne
> > Player, InterActual Player and Quick Time. Is this what you mean? My
> > burner is Nero.
> >
> > The version of WMP I am using is Windows Media Player for Windows XP
> >
> > The version of IE I am using is Version:
> > 6.0.2800.1106.xpsp1.020828-1920IS
> >
> > The version of OS is 5.1.2600.1106 (xpsp1.020828-1920)
> >
> > The last bits I'm not too sure on everythin you mean. I was trying to
> > download from tiscali uk. When I looked at my Network places, the
> > discription came up with "Dial up: Internet ADSL, Firewalled, USB ADSL
WAN
> > Adapter"
> >
> > I hope this is the information you needed. I am afraid I'm complete
pants
> > when it comes to computers.
> >
> > Thanks for your help
> >
> >
> > Penny
> >
> >
> >
> >
> > ----- zachd [ms] wrote: -----
> >
> >
> > My friend on the DRM team says:
> > What ISP are you using to connect to the Internet?
> > What is your connection speed?
> > What installed Premium content services do you have installed?
> > Napster,
> > Movielink, etc... ?
> > What exact version of WMP are you using? (Check WMP's Help:About
menu
> > for
> > this)
> > What exact version of Internet Explorer are you using? (Check IE's
> > Help:About menu for this)
> > What exact OS version are you using? (You can check the version of
> > kernel32.dll on your system to know this version number)
> > What server are you having this trouble with?
> > How are you connected to the Internet? Is there a personal
firewall,
> > NAT,
> > proxy, or are you directly connected to the Internet?
> >
> > Thanks for any info you can provide here. =)
> >
> > -Zach
> > --
> > (speaking for myself and doing this in my free time)
> > See http://www.nwlink.com/~zachd/pss/pss.html for some helpful WMP
> > info.
> > Following up to your post with the resolution is good netiquette.
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > All e-mail to this account will bounce or be deleted - *use the
> > newsgroups*.
> > I'm currently listening to "Talking Bout My Baby" by "Fatboy Slim"
in
> > Windows Media Player 9 Series. This song is excellent.
> > --
> >
> > "Penny" <anonymous@discussions.microsoft.com> wrote in message
> > news:B38A0051-0B72-4FAD-B6AA-E91E167D8A79@microsoft.com...
> > > I've tried to download some music, which was fine, managed that,
but
> > when
> > I try to play the music, I get the following message "The content
your
> > are
> > accessing requires an additional level of security. In order to
play
> > it,
> > you will need to update your Digital Rights Management Instalation"
I
> > press
> > ok and then it comes up with an error code 0xC00D2845.
> > > Anyone have any idea what I'm supposed to do now!
> >
> >
> >
>
>
- Next message: Al Sanchez: ""Invalid File" for a new Skin"
- Previous message: filetes: "w. media player"
- In reply to: zachd [ms]: "Re: error code C00D2845"
- Next in thread: Penny: "Re: error code C00D2845"
- Reply: Penny: "Re: error code C00D2845"
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