RE: ATTN Marc [MSFT]: Encoder 9 crashes to desktop when selecting file to encode
From: Marc [MSFT] (a-marcp_at_online.microsoft.com)
Date: 03/03/04
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Date: Wed, 03 Mar 2004 19:18:58 GMT
What codec does the AVI file use? There are some files which use flaky
codecs with the AVI extension. What happens
when you try to transcode form an uncompressed AVI, or any other file types?
Marc [MSFT]
Windows Media Encoder 9 Series FAQ:
http://www.microsoft.com/windows/windowsmedia/9series/encoder/faq.aspx
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation. All rights
reserved.
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http://microsoft.com/windows/windowsmedia/support.asp for other support
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From: "Joe" <anonymous@discussions.microsoft.com>
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Subject: ATTN Marc [MSFT]: Encoder 9 crashes to desktop when selecting file
to encode
Date: Tue, 2 Mar 2004 19:42:45 -0800
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I'm having same problem, it was working until recently,
had no problems and now I can't get it to encode anything
with out it crashing. Doesn't look as if you got any
help here!!
Joe
>-----Original Message-----
>
>I saw some of your posts in the group so I put this to
your attention.
>I'm hoping someone from MS can help with this because
I've found a ton
>of people having this problem and no help for it.
>
>I just did a clean install of XP Pro and WME 9. When I
choose a file
>to encode the application crashes and basically closes
itself with no
>error message. It just disappears. The file I'm trying
to encode is an
>uncompressed avi file so there is no codec involved. I
was using WME9
>for weeks before I did a clean install of XP and it
worked fine. Now I
>can't open any files for encoding without it crashing.
I've tried
>several different avi's in different locations encoded
with different
>codecs but they all cause crashes.
>
>I tried repairing the installation and uninstalling and
re-installing
>and I get the same problem. The first time I installed
WME 9 right
>after it came out, I had this exact same problem on an
older system.
>For whatever reason, it was working fine on my current
system before I
>did this clean install of the OS.
>
>I've found several posts in this group and on the web
with this EXACT
>same problem and yet there has been no solution or help
from MS that I
>know of. If this problem is this common why can't I find
even some
>acknowledgement of it from MS? Did I miss it somewhere?
Can you help?
>I'd appreciate some feedback because this is something I
need to do
>for work and I'm at a standstill. Thanks
>.
>
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