Re: Trouble with Multiple installations

Hennapanda wrote:
I installed Office 2004 for MAC on an old computer, and used one of my licenses. I then inadvertently installed another copy on the same computer using the second license.

Now I have a new computer and installed the suite on it, using the second license key again, thinking that it was superflous after reading the MS rules.

How, these two are connected, and I am getting the message stating that the program is already in use.

So, two questions:

1. If possible, how do I uninstall the second version from the original computer?
2. How do I install the program on the second, so that, while networked, both computers are allowed to use the program?

Hi John!

If you have Office 2004 Student & Teacher then you should have three license keys. If you have Office 2004 Standard or Professional then you have one license key.

According to the EULA, you can install each license key on one desktop and one laptop computer (not two desktops nor two laptops) at the same time. So long as your keys are installed on the allowed number of computers, you're allowed to reinstall multiple times on any computer.

The easiest way to correct wrongly installed licenses is to run the Remove Office tool found in /Applications/Microsoft Office 2004/Additional Tools/Remove Office folder. You don't need to uninstall. Press the Option key at the first dialog window and the button changes to read "Remove License Info Only."

The next time you launch Office you'll be asked to enter your license key again.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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