Re: Office Apps won't open, give error msgs, then freeze
- From: Diane Ross <EntourageHelp@xxxxxxxxx>
- Date: Wed, 19 Aug 2009 14:29:10 -0700
Did this start immediately after an Office update?
Testing in a new User will quickly tell you if the problem is system wide or
if it¹s your User¹s folder that contains the problem.
Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching. Test Office there.
Help with the memory error:
<http://www.entourage.mvps.org/error/not_enough_memory.html>
--
Diane
On 8/18/09 10:29 PM, in article 59b7a8a2.-1@xxxxxxxxxxxxxxxxxxxxxxx,
"davidorr@xxxxxxxxxxxxxxxx" <davidorr@xxxxxxxxxxxxxxxx> wrote:
Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
When I try to open an Office app, I get the following error msgs:
"You are working without a Word work file and memory is nearly full. Save your
work." I click "OK" and I get a window saying "Word cannot open this document
template. (Document Elements.dotx)" I click OK and Word freezes; I have to
Force Quit the app.
This occurs in all Office apps. There is no memory problem I can identify. I
have plenty of RAM and plenty of free hard drive space. I have re-installed
Office twice after uninstalling all traces of Office, including identities
folder. I start with a fresh 12.0 install; I can update this but after an
update I continue to have the problem.
I am using 10.4.11 on a 2006 Intel iMac w/ 2GB RAM. Any suggestions are
welcome.
.
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- Office Apps won't open, give error msgs, then freeze
- From: davidorr
- Office Apps won't open, give error msgs, then freeze
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