Re: All Office Applications (except Entourage) will not open
- From: Diane Ross <EntourageHelp@xxxxxxxxx>
- Date: Fri, 26 Jun 2009 11:09:12 -0700
On 6/26/09 2:28 AM, in article 59b77200.1@xxxxxxxxxxxxxxxxxxxxxxx,
"sbusch@xxxxxxxxxxxxxxxx" <sbusch@xxxxxxxxxxxxxxxx> wrote:
The only updates that were applied were Apple Updates to Safari, iLife, etc.
We saw some conflicts with the Safari 4 beta, but AFAIK the final version
has not caused Entourage crashes. Did you restart after installing?
I removed using remove office as that was what most of the MVPs suggested in
similar situations. I did not touch anything in the Library.
It's possible some of the things like fonts that were not removed are part
of the problem. Removing the receipts can also help if the AutoUpdater is
not seeing that you need new updates because it thinks you are already
installed.
Testing in a new User will quickly tell you if the problem is system wide or
if it¹s your User¹s folder that contains the problem. Once you can
eliminate the source of the problem, we can find a solution.
--
Diane
.
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