Re: All Office Applications (except Entourage) will not open
- From: Diane Ross <EntourageHelp@xxxxxxxxx>
- Date: Thu, 25 Jun 2009 14:24:04 -0700
On 6/25/09 10:58 AM, in article 59b77200.-1@xxxxxxxxxxxxxxxxxxxxxxx,
"sbusch@xxxxxxxxxxxxxxxx" <sbusch@xxxxxxxxxxxxxxxx> wrote:
I keep getting this error message when I open PPT, Word or XL. I have removed
the previous install, rebooted, reinstalled (three times!) and still not luck.
From your log: "Application Version: 12.1.6.090218"
I'm not sure where you are getting your updaters, but there are only two
updaters needed (only one if you have one of the newer DVDs) 12.1.0 SP1 and
12.1.9. You shouldn't be doing those incremental updaters that have been
rolled into the combos.
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versi
ons/12/MicrosoftComponentPlugin
A framework error normally means one or more components of Office have not
been updated correctly and are now out of synch with other bits. The
Microsoft Component Plugin file is the one file that indicates you are fully
updated. Be sure to read this page for more info:
<http://www.entourage.mvps.org/error/framework.html>
How did you remove? Drag to trash or use "Remove Office"?
Did you install with all applications quit?
Did you restart after installing?
"Remove Office" in Office 2008 does not remove everything. It does not
remove the following:
/Library/Receipts/office2008....
/Library/Fonts/Microsoft folder with fonts
/Library/Automator workflows
/Library/Application Support/Microsoft Folder (contains MERP,MAU)
/Library/Spotlight/mdimporter
~/Library it does not remove any Microsoft .plist files or the Microsoft
folder in the Library folder containing files and prefs.
--
Diane
.
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