Re: Good Grief! 2008 Update Process Too Painful
- From: CyberTaz <onlygeneraltaz1@xxxxxxxxxxxx>
- Date: Tue, 14 Apr 2009 13:37:39 -0400
Have you checked the info here & on the related pages?
http://www.entourage.mvps.org/error/not_found.html
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 4/14/09 12:51 PM, in article 59b71f46.-1@xxxxxxxxxxxxxxxxxxxxxxx,
"NewAccountCozOldOneFailed@xxxxxxxxxxxxxxxx"
<NewAccountCozOldOneFailed@xxxxxxxxxxxxxxxx> wrote:
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Good grief! I have never had product updates from any manufacturer of any
software I have ever used in 25 years of Mac-ing that were written as shoddily
and behaved as poorly as MS Office 2008's!
But, sticking to the point for now, here are my questions:
1) If I remove then reinstall Office 2008, what is removed and what is
preserved? I've read lots of threads, but nothing definitive emerges that
assures me before I do it.
2) How can I do a custom install and still assure the updates will take? Do I
really have to install the whole dang mess so that updates will work, even if
I don't want or need or care to waste the disk space on foreign language
proofing tools or MS Messenger?
Thank you for your responses.
- Kevin
(I'm trying real hard to maintain my cool, here, but I'm not doing so well,
coz this is SO frustrating)
Here's some additional background:
After hours of reading threads on the various forums and after MANY failures
of all attempts to update to my Office 2008*, I guess I must now resort to
re-installing and praying that will resolve it. I tried a custom install of
just the 2008 apps on top of my existing install, but still get the same
error. Seems I must remove then re-install the entire thing, then pray some
more, coz apparently even that was not good enough to resolve some users'
issues. Thanks, MS!
So, what is removed and what is preserved during a remove and reinstall? If I
back up my MAIN IDENTITY folder then replace the new one after reinstall, will
that preserve my stuff? Will it reintroduce the "can't find software to
update" bogus message that hasn't been fixed in over a year of complaints and
user update hassles? (can you tell I'm really OVER this nonsense? I have REAL
work to do, here!!!)
BTW, the ability to do custom installs is provided for users like me. I hardly
ever do a standard install, coz there are almost always things I don't want in
the offered package.** So, yes, I did not install all the languages. Some have
said this was an issue, but I really don't WANT Dutch and German and French
proofing tools. Do I really need to remove Office and do a COMPLETE install?
Coz I really don't want MS Messenger, either. Will not opting for these squash
any hope of ever installing updates in the future? Really? The various thread
posters have been pulling my leg, right?
Is it just me, or are there other users who think this is absolutely
inexcusable that we who have paid dearly for this software must jump thru
burning hoops just to get their stuff to work as it's supposed to? And don't
even ask me what I think the cost/benefit of Office 2008 is.
Writing software as major as an Office suite is extremely complicated. I know.
And the number of variations and iterations of user environments out there is
astronomical. But if small companies can make products that work in these same
environments, then the Goliath certainly can. Four years in the making and one
year of fixing and there are still a shocking number of crappy things going on
- and I don't just mean the update processes that refuse to work if their
feelings are hurt. I don't have these issues applying updates to Office 2007
on the PCs I manage (although I did have a Vista update issue slap me upside
the face, which was pleasant).
I am really hopeful I can find the Holy Grail of ensuring updates that work.
So, I appreciate you wading thru my expressed frustration as I deal with this
and appeal for your sympathy - AND HELP!
- Kevin
</end rant>
------------------------
* The actual failure msg is: "You cannot install Office 2008 SP1 (12.1.0) on
this volume. A version of the software required to install this update was not
found on this volume."
* *Printer and digital camera software installs are a perfect example. I have
the tools I want to use and I don't want Kodak's photo editor or HP's document
manager. So I don't install them. BTW, if these guys would stick to creating
their hardware
.
- References:
- Good Grief! 2008 Update Process Too Painful
- From: NewAccountCozOldOneFailed
- Good Grief! 2008 Update Process Too Painful
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