Re: Downloaded 10.5 update and now Word has been uninstalled.
- From: Diane Ross <diane@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 14 Sep 2008 11:35:16 -0700
"saywhat@xxxxxxxxxxxxxxxx" wrote:
The subject of the post pretty much explains it all. Microsoft updater asked
me to update, so I did. After the boxes saying "searching for applications"
and all that, the program froze. I closed it and restarted my computer, but
apparently Microsoft word has been uninstalled from my computer now, and I
can't find the application at all. I came back up to this site to download the
updates, and they worked, but Word is still missing.
In most cases, when installation of an update fails part-way through, with
the installer either quitting unexpectedly in the accompaniment of an error
message or exhibiting an indefinite hang necessitating a force-quit, the
result is all or some of the Microsoft Office applications are completely
missing.
The only remedy is to re-install Office from your CD and update. FWIW, this
is not a MS specific problem. It can happen with any update process.
Tip: I suggest stuffing the Office folder prior to updating in case of
problems. Easy to revert to previous install.
Install and Update Errors
<http://www.entourage.mvps.org/error/install_update.html#fails6>
--
Diane
.
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