Re: Office Updater 2008 Stops working
- From: "William Smith [MVP]" <mecklists@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 10 Aug 2008 11:20:02 -0500
wegierski wrote:
Installed MAC Office 2008 on new brand new MAC Book
Office 2008 was student version from PTC, Imediately after installation it
asked if you wanted to install SP1 and I said yes after I closed all the open
programs. It stalled almost immediately with the progress bar showing only
about 1/16" of progress. It has been stuck there for 2 days and if I try to
close the dialog box for SP1 installer it says Installer is busy and does not
close.
Have you recently updated your Mac OS X 10.5 system with the latest security update from Apple (released on July 31)?
If so, this security update breaks all Microsoft Office 2008 updaters from notifying you that you need to quit all Office applications.
To work around this, download the updater from Microsoft's web site <http://www.microsoft.com/mac/downloads.mspx>, log out of your Mac OS X account and log in again with the Shift key held down. This will prevent all startup items and Office daemons from running.
Run the updater and then restart your computer.
Diane is working on a blog post to explain more about this. Be sure to check the blog link below and keep an eye for her post.
Hope this helps!
--
bill
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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