Re: New Macbook with OS X Leopard won't load Office 2004

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

On November11Sunday11/11/07 8:47 PM, in article
DB53CFBC-8FA1-4BCA-8A7D-3381457FE8B6@xxxxxxxxxxxxx, "tamicarp"
<tamicarp@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I just bought a new Macbook with the Leopard OS 10.5 Operating system. I
purchased the Office 2004 for Mac from my college. When I place the disk
into the Macbook, it takes forever to open. When it does, it's calculated
the available disk space at 1/2 of the real free space and the application
install icon has a "not" symbol over it. When I double click it anyway, I
get the following type of error message "cannot open the install application
since the classic version is no longer supported". I uninstalled the trail
version, done everything but it won't install. This is a brand new computer
with nothing else installed!! What's wrong??

This sounds like your Leopard install has problems. Be sure to run Software
Update to install the latest Leopard updates. Switch to a new User in System
Preferences to see if you can install there. This will eliminate any
conflicts in your User's folder. If you can't install in the new User, then
I would contact Apple support.

If you still are having problems, then restart and run Repair Permissions.

Using Repair Permissions after installing MS Office or any application that
uses an installer is often advised. To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer versions of the application's
permissions.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



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