Re: Roaming Office Errors for Network Users
- From: Mickey Stevens <mickey.stevens@xxxxxxxx>
- Date: Thu, 20 Sep 2007 13:07:26 -0500
Check this page for help with the "Disk Full" error in Word:
http://www.word.mvps.org/Mac/DiskFullError.html
On 9/19/07 11:32 PM, in article
javamandp-E99361.21324619092007@xxxxxxxxxxxxxxxxxxxx, "javaman"
<javamandp@xxxxxxx> wrote:
We have had ongoing issues with Word and Excel, both v.X and 2004. In
Word, the problem is usually a Disk Full error, with Excel it is usually
a Document not Saved error when the user saves.
Our users are network accounts on Xserves running 10.4.9 and clients are
both PPC and X86 Macs, running 10.4.7 - 10.4.9. All user IDs are unique
and managed via Open Directory.
The problems arise typically after the user has been working with the
file for some time. In the Word situation, the error pops up
unexpectedly, while the Excel error only pops up on a save.
In both cases, Word and Excel fail to Save or to Save As under a
different name. We have found that quitting the program brings up the
"Do you want to save your document" dialog, and if you say save, it does
save the document.
Users can then re-open the document and things are usually OK. I say
usually because this problem crops up periodically throughout our
network. It may pester a few users for a day or so and then go away for
a month. It can be focused on a single user account. Other users have no
issues doing similar things while the victim is plagued with multiple
occurances.
Needless to say, this is a tech support headache.
I've found similar sounding problems dealing with long path names and
with non-unique user IDs, but the intermittancy of these issues is
baffling.
Are there any other network sites with similar problems? Any workarounds
that can avoid this?
We have 7 sites, about 150 computers per site. All Macs on Xserves.
--
Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/>
.
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- Roaming Office Errors for Network Users
- From: javaman
- Roaming Office Errors for Network Users
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