Re: Office not working



Hi Jill:

Sadly, that's a well-known side-effect of one of the nasty little utilities
out there that offers to "save disk space on your Mac". It appears that the
designer of said utility does not really understand modern software :-)

As to your husband, well, that's what login passwords are for. :-)

You tell him that you were reading up on "Security" on the Internet and
<insert name of favourite expert> recommended strongly that you put a
password on your computer, to prevent hackers getting in.

What you would be saying is, in fact, true :-) If you put a password on the
machine, he will have to ASK you for it each time he wants to fiddle. You
can then ask him what he's going to do and how it will help YOU :-)

If you don't understand the answer, tell him to try it on his machine, and
let you know how well it works in six months and you will "consider" it :-)

What's to prevent you using the startup disk from your husband's machine?
So long as you have the correct licence key (the one for YOUR machine...) it
should work fine... Actually, I don't think you even need a licence key for
an Apple startup disk, do you?

Cheers


On 18/6/07 12:07 PM, in article
1182134261.985158.146510@xxxxxxxxxxxxxxxxxxxxxxxxxxx, "Jill"
<jill.wrightson@xxxxxxx> wrote:

Diane/Little Creature....

Thank you SO much for your help with this issue!

I have FINALLY figured out what the problem was...MY HUSBAND!! We both
have MacBook's. The old Office didn't work on either of the
computers..the NEW office disk I got from Mircosoft didn't work. We
tried everything. EXCEPT reinstalling my start-up disc because when I
had my Mac in for reapirs they never gave me back the start-up disc
back. ANYWAY...my husband who is "never" wrong insisted it was nothing
he did to the computers...yet he is always tweaking this and that and
removing this and that and installing this and that....MUCH to my
annoyance and repeated efforts to NOT MESS with my machine. (ne never
listens)...ANYWAY..as I explained to him it must something that
happened to both our machines near the end of April...as that is when
my Office went weird. "Oh, it probably has nothing to do with the fact
that I removed all the "languages" from the machine" he says
stubbornly. WHAT!!!!!!!!!!!! Well...sure enough, he reinstalled his
Operating system to the original settings and lo and behold...OFFICE
works....to test, he took off the languages again...OFFICE doesn't
work. So NOW, afterall this I now have to go and get a new start-up
disk...but finally I have an answer.

Thank you again,
Jill



in for repair beofre On Jun 15, 3:28 pm, Diane Ross
<d...@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
On 6/15/07 6:45 AM, in article
1181915136.734598.318...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "Jill"

<jill.wright...@xxxxxxx> wrote:
I ran the combo updater and it didn't work! I still cannot even get to
a point where I can load Office. I put in the disc, the machine starts
to whir, the Office Startup Icon starts to bounce in the dock...and
then it shuts down.

Have you verified that the disc works on another computer? If yes, then I
suggest doing an Archive & Install of the OS.

"Archive and Install" moves existing system files to a folder named Previous
System and then installs Mac OS X again.

Just be sure to check Preserve Users and Network Settings when you select
Archive & Install.

Mac OS X: About the Archive and Install feature

<http://docs.info.apple.com/article.html?artnum=107120>

Archive and Install of the OS

<http://www.entourage.mvps.org/glossary/archive_install.html>

General advice on performing an Archive and Install

<http://www.thexlab.com/faqs/archiveinstall.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
Entourage Help Blog
<http://blog.entourage.mvps.org/>



--
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Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@xxxxxxxxxxx

.



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