Re: office applications disappeared!!!

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From: CyberTaz <onlygeneraltaz1@xxxxxxxxxxxx>
Newsgroups: microsoft.public.mac.office
Date: Sat, 12 May 2007 18:00:32 -0400
Subject: Re: office applications disappeared!!!

I agree with Bill - it looks like both you & Claire need to:

1) Boot from your OS X install disk, go to the Utilities menu & run Disk
Utility - Repair disk. It may need to be run several consecutive times until
it reports no errors found. (As Bill says, it is possible that a 3rd-party
utility may be needed if Disk Utility can't put things right.)

2) Start up from your internal drive & run Disk Utility - Repair Disk
Permissions. Don't launch any of the Office Apps, but look to see if they do
reappear in the MS Office 2004 folder.

If so: Download & apply the Office 11.3.5 update, download & apply the OS X
10.4.9 Combo update from the Apple site, then repair permissions again.

If not: You will probably have to reinstall Office, but post back with
results from above before you do - it's possible that there may be more than
one thought on how to proceed depending on circumstances.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 5/12/07 11:53 AM, in article
1178985217.754938.154260@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
"berta.moya.da@xxxxxxxxxxxxxx" <berta.moya.da@xxxxxxxxxxxxxx> wrote:

Hi,

Thanks to all the people who are trying to help me, I really
appreciate it.

I've tried to do what each of you has asked me to.

I used the terminal utiIity as advised here is what it finds :
Last login: Sat May 12 16:25:08 on console
Welcome to Darwin!
port-40:~ bertamoyadiaz-aguado$ sudo find / -name "Microsoft Office
2004"
Password:
/Applications/Microsoft Office 2004

I am guessing this is just the office folder that I still have but
with no applications in it.

I don't have any office icons on the dock, sorry!
these are all the updates I've ever done on this computer :

2006-10-22 11:13:32 +0100: Installed "J2SE 5.0 Release 4" (4.0)
2006-10-22 11:14:01 +0100: Installed "GarageBand Update" (3.0.2)
2006-10-22 11:14:11 +0100: Installed "iMovie HD Update" (6.0.2)
2006-10-22 11:14:46 +0100: Installed "Keynote Update" (3.0.1v2)
2006-10-22 11:15:09 +0100: Installed "Pages Update" (2.0.1v2)
2006-10-22 11:15:48 +0100: Installed "QuickTime" (7.1.3)
2006-10-22 11:16:22 +0100: Installed "iPhoto Update" (6.0.4)
2006-10-22 11:18:11 +0100: Installed "iWeb Update" (1.1.1)
2006-10-22 11:18:16 +0100: Installed "Front Row Update" (1.3)
2006-10-22 11:18:24 +0100: Installed "iDVD Update" (6.0.3)
2006-10-22 11:27:45 +0100: Installed "Mac OS X Update Combined
(Intel)" (10.4.8)
2006-10-29 11:56:40 +0000: Installed "iPhoto Update" (6.0.5)
2006-10-29 11:56:43 +0000: Installed "Pages Update" (2.0.2)
2006-10-29 11:56:45 +0000: Installed "MacBook SMC Firmware
Update" (1.1)
2007-01-02 14:58:25 +0100: Installed "iWeb Update" (1.1.2)
2007-01-02 14:58:29 +0100: Installed "Keynote Update" (3.0.2)
2007-01-02 14:58:33 +0100: Installed "iMovie HD Update" (6.0.3)
2007-01-02 14:58:39 +0100: Installed "MacBook EFI Firmware
Update" (1.0)
2007-01-02 14:58:47 +0100: Installed "Security Update 2006-007
(Intel)" (1.0)
2007-01-02 15:01:11 +0100: Installed "Security Update 2006-008
(Universal)" (1.0)
2007-03-09 16:43:03 +0000: Installed "QuickTime" (7.1.5)
2007-03-09 16:43:07 +0000: Installed "iChat Update (Universal)" (1.0)
2007-03-09 16:43:11 +0000: Installed "AirPort Extreme Update
2007-002" (1.0)
2007-03-09 16:43:16 +0000: Installed "Security Update 2007-002
(Universal)" (1.0)
2007-03-09 16:45:10 +0000: Installed "Daylight Saving Time
Update" (1.0)
2007-03-21 09:28:56 +0000: Installed "GarageBand Update" (3.0.4)
2007-03-21 09:29:19 +0000: Installed "Java for Mac OS X 10.4, Release
5" (5.0)
2007-03-21 09:29:36 +0000: Installed "iPhoto Update" (6.0.6)
2007-03-21 09:31:26 +0000: Installed "iTunes" (7.1.1)
2007-03-21 09:46:53 +0000: Installed "Mac OS X Update
(Intel)" (10.4.9)
2007-04-26 11:09:59 +0100: Installed "Security Update 2007-004
(Universal)" (1.0)
2007-05-10 20:41:03 +0100: Installed "Battery Update" (1.2)
2007-05-10 20:41:05 +0100: Installed "AirPort Extreme Update
2007-003" (1.0)
2007-05-11 10:22:55 +0100: Installed "QuickTime" (7.1.6)

I have verified the disk, here is what disk utility says :

Verifying volume "Macintosh HD"
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
Volume Header needs minor repair
The volume Macintosh HD needs to be repaired.

Error: The underlying task reported failure on exit


1 HFS volume checked
Volume needs repair

I hope this will help you sort out my problem.
Thanks for the interest you are all giving to this!

berta



.

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