Re: Office 2004 won't install!

Have just run through the procedure again - removed and did ech stage
one at a time - still the same result.

Is it significant that the remove programme says it sees two installs
- office X and 2004, despite the faxt I have vever installed X?

J

On Apr 13, 12:52 pm, "JohnGerardColl...@xxxxxxxxxxxxxx"
<JohnGerardColl...@xxxxxxxxxxxxxx> wrote:
Hi there,

still no joy. Was I wrong to try and run the programme after step
three without a restart?

I got a 'first run' message, which just vanished. Since then nothing,
despite a restart.

Sorry to be such a pain, but this is doing my head in!

J

On Apr 13, 11:48 am, CyberTaz <onlygeneralt...@xxxxxxxxxxxx> wrote:

Now that Diane has piloted you through the rough waters and the installation
finally "took" you're on your way (I think:-)).

Unless she suggests differently there are three more steps:

1- Repair Disk Permissions along the way (although there are those who would
pooh-pooh the suggestion),
2- Reapply the OS X 10.4.9 Combo Updater,
3- Apply the Office 11.3.3 update followed by 11.3.4

Hopefully that will get everything done up right!

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 4/13/07 2:26 AM, in article
1176445597.219943.138...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,

"JohnGerardColl...@xxxxxxxxxxxxxx" <JohnGerardColl...@xxxxxxxxxxxxxx> wrote:
No joy I'm afraid.

The prefs were there and I trashed them and restarted.

Then the same problems as before. I did a drag & drop install, which
put the files onto my HD, but nothing would start!

J

On 13 Apr, 07:05, Diane Ross <d...@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
Do and drag and drop from the CD. When you launch one of the Office
applications it should start the First Run. However, let's check one more
thing. Open your Preferences folder in your User's Library. Look for a
folder named "Microsoft". If it's still there, delete it.

Let me know how it works.
--
Diane

From: "JohnGerardColl...@xxxxxxxxxxxxxx" <JohnGerardColl...@xxxxxxxxxxxxxx>
Organization:http://groups.google.com
Newsgroups: microsoft.public.mac.office
Date: 12 Apr 2007 22:54:19 -0700
Subject: Re: Office 2004 won't install!

Good morning!

I've read the faq and followed the steps above. I think I've managed
to totally remove office, but the setup assistant just won't start.
The CD mounts fine but when I try to run the assistant I get the
animation of he icon from OS X, then the beach ball (as if it's really
thinking about running) and then... nothing.

Any further ideas?

J

On 13 Apr, 00:33, Diane Ross <d...@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
On 4/12/07 12:20 PM, in article
1176405648.354415.4...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,

"JohnGerardColl...@xxxxxxxxxxxxxx" <JohnGerardColl...@xxxxxxxxxxxxxx>
wrote:
I've just replaced my old iBook with a MacBook 1.83 and used the
Migration assistant to copy over my settings etc from the old
computer.

I ran into problems with both the Test Drive and transfered copies of
Office 2004 both being there so have deleted both.

Now when I try to install I can't get the assistant to start at all.
When I drag the folder onto my HD, I see the apps, but they won't
start.

If I had any hair, I'd be tearing it out now - I don't have a clue
what to next.

Any advice would be very welcome.

You've been bitten by the Test Drive removal nightmare. You can try running
"Remove Office" to remove all Office files, but some users have had to
resort to manually removing the files.

After you run "Remove Office" found in Additional Tools folder in Office,
install from your CD then update!

More on removing test drive:
<http://www.entourage.mvps.org/install/demo.html>

Be sure to look at this faq:

<http://www.entourage.mvps.org/install/demo.html#demo2>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>


.

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