Re: Office Crashing on MacBook

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On Feb 14, 3:34 am, "John McGhie [MVP - Word and Word Macintosh]"
<j...@xxxxxxxxxxx> wrote:
We have ONE other problem similar that we are working on (Word closes
suddenly with no warning or indication of why while pasting).

We have no answer for that one either.

Usually "sudden quitting" is as a result of a wrong keystroke. If the
application crashes, it normally pops up a dialog saying the application had
to close and offering to tell Microsoft or Apple about the problem.

If you do not get those error dialogs, then it didn't "crash" and we can't
say why it closed.

The next time you DO get one of those error dialogs, copy the text it is
about to send and post it in here: that may give us a clue what happened.

Cheers

On 13/2/07 2:49 AM, in article
1171295399.680975.285...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "tle...@xxxxxxxxxxx"

<tle...@xxxxxxxxxxx> wrote:
I'm running Office 2004, and all of the applications occasionally just
close, sometimes with a recovery file sometimes not. Running 2Gigs of
memory all the latest updates for OS X installed as well as Office.
MacBook - core duo, 2.0Ghz, 80 Gig drive. Happens quite a bit when
running Powerpoint with lots of graphics - but Excel and Entourage
also crash. Doesn't affect the rest of the mac just the application.
Any similar problems or fixes out there ?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <j...@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

I don't recall "Uninstallling" the test version - if it was on the
MB. I installed Office and it appeared to work fine, but when I
started using Excel with big spread sheets (200K or more) it would
shut down unexpectedly sometimes with a message that it closed and
"Mac OS X and other applications are not affected. Click Reopen to
open the application again. Click Report to see more details or send a
report to Apple." and sometimes no message at all just no
application !

Word just crashed with the above dialog while I was coping text.
Power point really has problems if I have lots of graphs - infact MS
Graph - will crash by it self (close with no explanation.)

So the problem has been there since the beginning. I have not removed
anything. Should I uninstall office - saving my mail files to
somewhere ? or what ?

.


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