Re: Couldn't print so unistalled and now Office won't upgrade

OK - wasn't clear before, but if I'm understanding you now the current
status of your situation is:

1) You have Removed Office from the Mac completely, then
2) You have dragged the Office folder from the 2004 Upgrade disk,
3) Your Office apps won't launch

It appears the problem is this:

The Office 2004 *Upgrade* needs to have a prior version of Office installed
in order to work. However, you have _removed_ the prior version which was to
be _upgraded_ - It would be different if you were installing the full
version of 2004. Try launching an Office app while you have your Office *X*
disk in the drive. If we're lucky you'll probably receive a few prompts.
Comply with them & all should go smoothly from there on. Then you can apply
the Office updates, repair permissions - but the 11.3.3/.4 updates won't do
any good at this point.

If that doesn't work I suggest that you do the following:

1- Run Remove Office (2004 disk) again to clear any traces,
2- Do a standard installation of Office _X_, then repair permissions,
3- Now install the 2004 upgrade of your previous version, apply the 11.3.3
update & repair permissions again. If all goes well apply the 11.3.4 update,
repair permissions once again & you should be good to go.

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 2/16/07 1:24 PM, in article
1171650280.358822.104570@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
"chris.stott@xxxxxxxxx" <chris.stott@xxxxxxxxx> wrote:

Hi Bob,

When I moved to iMac I used the migration tool provided by Apple - I
guess this is my first 'real' install of 2004 on my iMac.

For 2004 I dragged the upgrade version. When I click on the icons
they just bounce and then disappear. Would applying 11.3.3 make it
work? It is acting like it isn't even able to load the application?
(I haven't even put in the activation codes).

When I uninstalled I first used the Remove Office on of the Office X
disk - it only picked up on the Office X files. I then used the one
on the Office 2004 disk - it found Office preference files for Office
X and Office 2004. I had to run it a couple of times before it said
that they couldn't be found.

As for Haxies - I have QuickSilver, LittleSnitch, Default Apps,
Flip4Mac WMV, MySQL and Witch. I also have Parallels if that makes a
difference.

Thanks,
Chris



.

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