Re: Office 2004 Update 11.2.5 - Missing Apps

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Thanks for posting back - glad all is well :-)

I wouldn't worry about problems with the 11.2.6 update as it is nowhere near
the extent of '5. It should be safe enough.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 8/17/06 2:32 PM, in article
1155839554.832102.254200@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "Marcel"
<mattjlovell@xxxxxxxxx> wrote:

Hi, Bob,

CyberTaz wrote:
Are you sure it was the 11.2.*5* update that caused the problem, not
11.2.*6* ? That is most ikely becausethe former is a major update, but just
want to be clear.

Definetly the 11.2.*5* as I then did 11.2.*6* hoping it would magically
bring back my apps.

I know it isn't much consolation, but this is the only such report that's
come across the board :)

Unfortunately, no longer true.

Can you think of anything that may have occurred during the installation of
the update that may have cause the hiccup? Were any other programs/processes
running at the time? Any details would be much appreciated.

Nothing I can think of, had cyberduck, firefox and textmate open.

Your plan of attack sounds to be the best bet - Just be sure to use the
Remove Office utility as per the information here:
http://word.mvps.org/macwordnew/removereinstallcontent.htm

Thanks for the link, I followed it exactly and all apps are back and
working fine, including Entourage (with all my email still in there). I
have updated to 11.2.*5*, but am too scared to do any other updates at
the moment.

Thanks,

Matthew.


.

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