Re: Office 2004 for Mac: All programs crash on startup

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<cindy.brome@xxxxxxxxx> wrote:

When I start Word (and all the other Office programs) by clicking on it
in the Dock, it crashes every time. The error message is: "MS Word
has encountered a problem and needs to close. We are sorry for the
inconvenience." Not very helpful. Any ideas?
The detailed error report is:
Microsoft Error Reporting log version: 1.0

Looking at your crash log, this look slike a corrupted fint or font
cache issue.

Try deleting the Office Font Cache in ~/Library/Preferences/Office to
see if it helps,
If not, you can install Onyx (free) and trash your System and user font
cache. After a reboot, you should see some improvement. If not... then
you probably have a corrupted fnt somewhere. There is a FAQ about that
(though I don't have the link at hand right now). Post back if you still
have the problem and I'll give you the link,

Corentin
--
--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
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.

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