Re: Reporting bugs to Mac BU?
- From: "BMcB" <foundmoi@xxxxxxxxx>
- Date: 3 Oct 2005 16:12:10 -0700
I just called MS to report a bug and was told the following:
1. If you have one of your 2 free incident calls/email allowances
left, you can call tech support. If the issue is determined to be a
bug, they will credit it back to you.
2. Mail the details of the bug to: Microsoft Corporation,
Attention: Word 2004 Development Group (or whichever product you're
using), One Microsoft Way, Redmond, WA 98052.
-- BMcB
Priyanka Singhal [MSFT] wrote:
> Michel is absolutly right . Your reports are very valuable. Please post them
> to this newsgroup and I assure you, they will be tracked ,even if you don't
> see a reply. Sending data through Microsoft Error Reporting is another
> valuable way of reporting your issues .
> Thanks ,
> Priyanka
> ------------------------------------------------------------------------------
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Michel Bintener" <m_bintener@xxxxxxxxxxx> wrote in message
> news:BF63407D.E253%m_bintener@xxxxxxxxxxxxxx
> > Hi,
> > there are several ways of reporting bugs or leaving feedback. I agree with
> > you that it's a shame that the "submit feedback" feature has been removed
> > from Microsoft's website, but for the time being, you can do the
> > following:
> >
> > *post any bug you encounter on this and other Mac Office newsgroups, and
> > the
> > same thing goes for feedback. Several Microsoft employees are reading
> > posts
> > on this newsgroup, and they can actually contact you if they need to know
> > more about the things you'd like to see changed.
> >
> > *since you have Office 2004, you should enable Microsoft Error Reporting.
> > It's turned on by default, so unless you made any changes to it, it should
> > show up when one of your Office applications crashes. Send Microsoft your
> > error reports; the more they get, the easier it will be for them to
> > identify
> > problems and fix them.
> >
> >
> > On 30.09.05 19:09, in article BF62DB97.C229%steve@xxxxxxxxxx, "Steven
> > Allison-Bunnell" <steve@xxxxxxxxxx> wrote:
> >
> >> I was chagrined to discover some months ago that the send feedback link
> >> from
> >> the help menu of Office apps now point to the generic MS support page.
> >> There
> >> appears to be no way to send bug reports or feature requests via the web
> >> or
> >> email. You have to call in and work your way through the system.
> >>
> >> I for one don't feel like trying to do this, even though I was more than
> >> willing to submit bug reports in writing.
> >>
> >> What's up with this?
> >
.
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