Re: Service Release 2 does not fix font problem
- From: "Nathan Herring [MSFT]" <nathanh@xxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 21 Sep 2005 15:27:45 -0700
I don't think anyone is disagreeing with you that it is very likely the
fonts are not themselves corrupt. However, saying that because Office is the
only application suffering a problem that it's Office's problem is either
tautological or you mean that it's Office fault, which is not necessarily
indicated. Office exercises a fairly large section of the Mac OS X
functionality, and it's entirely possible that a fully supported OS function
call or calls do not operate correctly under Tiger, but that Office is the
only one to use them or use them in a particular manner may mean that Office
is the only application to demonstrate the problem. It still doesn't make
sense that it'd be Office's fault to use functions that were not broken on
earlier versions of the OS. I'm not saying that's the case here, but merely
that it's not a logical conclusion that one can draw from the evidence
you've presented.
Both Apple and Microsoft work together with beta versions of our products to
make sure that we don't break each other on upgrades. We catch a lot of
these issues, but a few inevitably fall through the cracks.
-nh
On 9/21/05 9:24:35 AM, in article
2005092112243584492%loren@hotnospammailcom, "Loren"
<loren@xxxxxxxxxxxxxxxxx> wrote:
> I can't fully test all possibilities right now because it is for now
> fixed by Tiger Cache Cleaner. So I suspect the problem is one of the
> system level caches and not the MS font cache. However, these
> corrupted fonts are not actually corrupted because they affect no other
> product than Office. It's Office's problem. I understand these user
> groups are to help with fixes and such but I hope that MS people read
> them and do bloody something about them.
--
Nathan Herring
MacBU SDE/Development
This posting is provided ³AS IS² with no warranties, and confers no rights.
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