Re: "Microsoft Reporting Error" bug in Tiger?
- From: "Norman R. Nager, Ph.D." <nnager@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 03 Sep 2005 14:36:29 -0700
Thanks for responding, Daiya. My very strong hunch is that my particular
firewall settings that deny traffic through certain ports somehow are
interfering with Microsoft Reporting Error "calling home."
1. Is there any way to disable Microsoft Error Reporting and, thus, prevent
its inability to complete its task with causing Tiger to freeze?
2. Is there a way to figure out which port/s Microsoft Error Reporting
needs to have open? If so, does that port or ports need to be open for
outgoing, incoming or all traffic?
3. If at all possible, could you report the bug through your channels,
please?
Because the incidents are spasmodic as well as occasional-to-rare, safe
boots (shift-down) would not be helpful in focusing on the cause.
Respectfully, Norm
On 9/3/05 8:42 AM, in article BF3F125F.43280%daiyaNOSPAM@xxxxxxxxxxxxxxxx,
"Daiya Mitchell" <daiyaNOSPAM@xxxxxxxxxxxxxxxx> wrote:
> Haven't a clue re the error reporting bug, sorry Norman. :( Obviously, not
> everyone is seeing this.
>
> Norman, John, and Mark: Can you shift-login into your user account (to turn
> off all startup programs) for a little bit and see if possibly one of them
> was interfering? Or see if the same happens in a new user account?
>
>
>
> --
> Daiya Mitchell, MVP Mac/Word
> Word FAQ: http://www.word.mvps.org/
> MacWord Tips: <http://www.word.mvps.org/MacWordNew/>
> What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/
>
>
> On 9/2/05 7:50 PM, "Norman R. Nager, Ph.D." wrote:
>
>> Unlike some of the others in this thread my biggest problem is in the
>> Microsoft Reporting Error process.
>>
>> Office 2004's "Microsoft Reporting Error" sub-application or script, itself,
>> appears to have bugs.
>>
>> On every single occasion that it's been activated during Entourage or Word
>> operations, "Microsoft Reporting Error" ITSELF freezes.
>>
>> Force-quit, then, has failed to quit either "MRE" or the in-trouble Office
>> application.
>>
>> Usually, after after MRE is dancing in the dock (but never functioning),
>> it has jammed even Activity Monitor and normal Finder shutdown. It has
>> never responded to Force Quit and only on a couple occasions responded to
>> killing the MRE and other frozen Office process in Activity Monitor.
>>
>> On re-starting the computer, no problems can be found when running Disk
>> Utility, DiskWarrior 3.0.3, or TechTool Pro 4.0.5. Rebuilding Entourage
>> 11.1 does not prevent the problem from re-occurring nor does removing the
>> Word normal template.
>>
.
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