Re: invalid product key
- From: Mickey Stevens <mickey.stevens@xxxxxxxx>
- Date: Thu, 07 Jul 2005 13:50:14 -0500
Situation 1: Was this a sealed copy? If you bought it opened or from a
secondhand source such as eBay, it's no surprise, as keys which are known to
have been pirated have been disabled. Sorry, you'll need to buy a licensed
copy.
Situation 2: If you bought your copy of Office X sealed from a reputable
dealer, it's possible for some reason your key was bad. You can request a
new one by calling Microsoft Product Support Services. For inquiries
regarding Office X (only), click this link for a phone number. You should
not be charged for the replacement key.
<http://support.microsoft.com/>
On 7/7/05 1:31 PM, in article
1120761079.659417.243120@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
"jasonveeru@xxxxxxxxx" <jasonveeru@xxxxxxxxx> wrote:
> I just installed Office X onto my mac. Everything worked great,
> including the product key. Then I downloaded the latest update from
> Mactopia. Now when I try to open any part of Office, it asks for the
> product key again. I enter it in, but it tells me that it is an
> invalid key. Is there any hope???
>
--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>
.
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