Office 2001 Problem
anonymous_at_discussions.microsoft.com
Date: 05/17/04
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Date: Mon, 17 May 2004 11:30:54 -0700
Beth;
Sorry for the posting confusion, I am trying to resolve
this problem for my 80 year old father who is Joe. I had
a printout of a portion of his original post, but could
not locate the thread. I will try the advanced rebuild
and rebuild the desktop. Then, I will advise you of my
findings. Thanks for your input.
Richard
>-----Original Message-----
>Thank you for your "Main Identity" Test Remedy and the
>other Word 2001 Advices. Unfortunately, these did not
>remedy our problem. I did find something interesting
when
>I did the check for the corrupt "Normal Template" The
>program crashes before the new "Normal Template" is
>created. That is, you do not see a new "Normal Template"
>after removing the previous one and restarting the
>program. I do not know if this tells anyone more about
>the problem I am having here. Any additional thoughts?
>
>
>>-----Original Message-----
>>I am running Office 2001 with MAC OS9. If I launch
Word,
>>I get as far as the Project Gallery. If I attempt to
>open
>>a blank document, Word quits. If I attempt to open an
>>existing document, I can browse for the document, but
>when
>>I attempt to open it, Word quits. Sometimes, the Finder
>>then crashes too! I have been operating Word with
>>Preferred Memory set to 48000K (thanks to insights in
>>prior posts here). I have rebuilt the desktop and the
>>Entourage database. All other Office 2001 modules
>>including Entourage operate fine. If I substitute
>>the "Main Identity" with a new and unused one, Word does
>>NOT crash. So, how can I keep my old data and keep Word
>>running. Thank you in advance for your thoughts.
>>.
>>
>.
>
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