Re: WYSIWYG Fonts in Dropdown
- From: CyberTaz <onlygeneraltaz1@xxxxxxxxxxxx>
- Date: Wed, 11 Nov 2009 11:30:49 -0500
Hello ______;
Understandably, this isn't what you would like to hear :-) but it's
increasingly apparent that the problem doesn't lie with Office or Word... At
least not entirely. That's supported by the fact that it doesn't occur for
all users on the same Mac [they're all running the same exact installation
of the software] combined with the fact that reinstalling Office has had no
effect on the issue -- assuming that Remove Office was appropriately used
rather than dragging stuff to the Trash or simply running the installer over
the existing installation. Neither of the latter options will ever improve
anything & often serve to make things worse. If it were the software *all*
User Accounts -- Admin or not -- would demonstrate the same behavior.
Nor does there appear to be any widespread report of similar behavior. In
the few instances that have been addressed here the suggestions you cite
seem to have corrected things for those respective users. Consequently, it's
quite unlikely that any updates to Office 2008 will correct the situation
either. It has to be something specific to your local installations [please
understand that I don't mean that as a criticism].
I honestly don't know what more to suggest other than putting the individual
systems, utility/helper software & Account settings under an even more
powerful microscope. The one thing in your favor is that whatever it is
that's causing the problem is probably something which is common to all of
the Macs in the lab.
One thing that may be related: Your post indicates that the systems are
still running OS X 10.5.7 -- Have you considered updating to 10.5.8 using
the Combo updater from the Apple Downloads site? The Combos are far more
thorough in what they address than the "watered-down" updates supplied by
Software Update. Perhaps that will make a difference.
Also, something not specifically mentioned in any of what you've tried: Use
Font Book (or comparable program) to Resolve Duplicates & Validate Fonts.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 11/11/09 8:52 AM, in article 59ba88cc.0@xxxxxxxxxxxxxxxxxxxxxxx,
"3ngin33r@xxxxxxxxxxxxxxxx" <3ngin33r@xxxxxxxxxxxxxxxx> wrote:
Juswt an update. Ran the newest update that just came out yesterday, 12.2.3.
Still no luck. Anyone? Please post even if you are having the same issue
please.
I have been researching this for a while now with no success. The issue is
that when I open Word 2008 as a standard user, the WYSIWYG dropdown menu does
not show the fonts in WYSIWYG format. And yes, it is enabled. That in
itself is not a big issue, however, that actually tells me that there is a
problem. That problem is that when you choose a font from the dropdown menu,
a different font shows up, i.e. I choose "Curls MT" I get "Chalkboard". This
happens with jsut about any font that is chosen. This is not on just one
machine, but an entire lab of about 25 machines.
I have already tried the following "fixes". I will post the links so they
can be read in full as a couple are lengthy.
http://support.microsoft.com/kb/884403
http://forum.soft32.com/mac/Font-dropdown-problem-Word-2008-Mac-OS-10-Intel-f
topict106345.html
http://word.mvps.org/Mac/DamagedPrefs.html
I have done these in the order posted with absolutely no change. I have
removed the Office 2008 Suite and reinstalled it from scratch with no
success. All the updates have been done for the product, 12.2.1.
What seems to be strange is that the only user that sees things correctly is
the local admin user. Even when making a network user an admin, that user
still does not see things as they should.
BTW, I am running Mac OS 10.5.7.
Any help or suggestions would be greatly appreciated. Thank you in advance.
.
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