Re: Word Save Problem Since Snow Leopard Upgrade

I'm having the same problem.

I was able to save to the same network share under 10.5.
I can copy and rename files on the share just fine using Finder.

I experienced this problem first in Excel, when trying to save to a share at
/Volumes/data1/CompOp. The error dialog that came up said that "Microsoft
Excel cannot access the file 'data1:Compop'. Note the old HFS path notation
(colon) and the lack of Volumes in the path. Either or both of these things
could be trouble.

I don't think this is an admin issue, John. Have you actually tried saving a
file from Office 2008 to a network share? Did it work?


"John McGhie" wrote:

Yes, that's correct.

To "save" a file, Word first writes out the Temp file, then re-names the
"old" file, then re-names the "new" file, then deletes the old file.

If you do not have rename or delete permissions, Word can't save.

I suspect that if you speak firmly to your system administrator, you will
find that either Snow Leopard is not correctly authenticating you so that
your User ID on the server does not have permissions, or that the server is
not assigning a unique Unix ID to your machine.

If either is the case, Word will be unable to save.

Cheers


On 3/09/09 3:55 AM, in article 59b7b800.1@xxxxxxxxxxxxxxxxxxxxxxx,
"jayb3369@xxxxxxxxxxxxxxxx" <jayb3369@xxxxxxxxxxxxxxxx> wrote:

Well, I did a little more leg work. It looks like the problem is that Word
creates a tmp file that it seems to then use to create a new version of the
old file and then does some sort of rename, and then deletes the old
version...I think. I am seeing the tmp file being created, then I get the
error message. If I close Word, the tmp file stays. And checking permissions,
I see that I have no access to it. So it looks like the problem may be that
Word or OS X is somehow creating the file and not setting the proper
permissions.

I also see from browsing the list of similar questions on this site, this is a
bug that's been around for a while. Why it was activated by my upgrade to Snow
Leopard, I don't know.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:john@xxxxxxxxxxx



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