Re: Using Reference Tools
- From: John McGhie <john@xxxxxxxxxxx>
- Date: Mon, 07 Sep 2009 23:14:17 +1000
On 7/09/09 12:11 AM, in article 59b7b562.8@xxxxxxxxxxxxxxxxxxxxxxx,
"sds5555@xxxxxxxxxxxxxxxx" <sds5555@xxxxxxxxxxxxxxxx> wrote:
I am not getting the prompt "Online access is turned off", all I get is theI am sorry, I do not have an answer for you. So far, we have not seen the
message "Office cannot connect to the Internet.
Make sure that your computer is connected to the Internet, and press RETURN to
try again."
I did do exactly what you asked: I searched in help for translate text, got
the instructions:
" In the Word or Phrase box, type Nature never deceives us; it is we who
deceive ourselves, and then click Translation.
 Note If the Translation
panel is already open, press RETURN"
What am I doing wrong? How do I give permission to connect to the internet?
As explained in my original reply: "You will get a prompt saying Online
Access is turned off". When you do, follow the instruction in that prompt
to turn it on.
You have declined permission for Word to go on the Internet: if you do that,
neither the Help nor the Reference nor the Translation tools will work.
Cheers
On 6/09/09 1:20 AM, in article 59b7b562.4@xxxxxxxxxxxxxxxxxxxxxxx,
"sds5555@xxxxxxxxxxxxxxxx" wrote:
I've tried what you suggested at least a dozen times now and still get
exactly
the same result: cannot connect to the internet."
No, I meant TCP/IP Ports on the firewall/router. Since you do not know, we
should assume that you have no firewall running and that all ports are
open.
I just tried it, and it doesn't seem to be working very well...
In the Microsoft Word 2008 Help, look up the topic " Translate text".
Follow the instructions EXACTLY.
You may have to try several times. Eventually, you will either see the
translated text in the window below, or you will get a prompt saying that
Online Access to the proofing tools is turned OFF. Do what it says, and the
translation should appear.
Hope this helps
This email is my business email -- Please do not email me about forum
matters unless you intend to pay!
--
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:john@xxxxxxxxxxx
dialog box that would tell us.
Please try these things and tell me what happens:
1) Open Word 2008, then open the Help, and type "Headers and Footers"
without the quotes in the search box inside the Word 2008 Help (not the
Finder search box).
The first topic listed should be a Movie: "Create headers and footers for
documents". If it is, your copy of Word is online.
2) The little button at the bottom left of the help main window should be
blue and the drop-down beside it should read "Online Help".
Otherwise, click the disclosure triangle at the bottom of the Help window
where it says "Offline help" and choose "Online help".
That should fix your issue.
If both of those things are true, you are online and I don't know what else
to suggest. (Well, I do, but you need someone with computer knowledge to
investigate your firewall and router to ensure they are not blocking the
WordLingo service).
Hope this helps
This email is my business email -- Please do not email me about forum
matters unless you intend to pay!
--
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:john@xxxxxxxxxxx
.
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- Re: Using Reference Tools
- From: sds5555
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