Re: Disk full error in Word



Hi Denny:

Changing the server is unlikely to have any effect. I don't get the problem
connecting to Windows 2K3 servers. But I didn't get the problem connecting
to any other kind of server either.

I assume you have run through all the things suggested here?
http://word.mvps.org/Mac/CantSaveToServer.html

Sorry, but I have never managed to find out what really causes this error,
so I have no idea what to suggest. The error itself is not diagnostic: it
simply says "A write of a file to disk failed". It does not necessarily
mean the "Document" file, there can be around 20-25 temporary files also
open when Word has a document open. This error is a bottom-of-the-list
catch-all when Word has no idea what went wrong.

Cheers


On 22/05/09 12:11 AM, in article
598b49e4-24b9-47d0-a426-b0fc65b4d5e8@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
"caragd@xxxxxxxxx" <caragd@xxxxxxxxx> wrote:

On Apr 3, 1:16 am, John McGhie <j...@xxxxxxxxxxx> wrote:
Thanks Marie:

All I'm getting right now is a stunned silence...

They thought they had this one fixed!

I will prod them again...

My money is on a "permissions" or "deadlock" error on one of the temporary
files.  When Word edits a document, it opens and locks up to 25 other files
as temporaries, which it uses as scratch pads for cut/paste/copy/sort and
data recovery.

I'll almost bet you that either one of them is not releasing correctly, or
that something else (e.g. Spotlight) is trying to open one while Word has it
locked.

When Word "saves" a file, it is not actually conducting a "Save" operation.
It does a write, rename, rename, rename, delete.

First it writes the new version todiskwith a temporary name.

Then it renames the backup version to a temporary name.

Then it renames the current version to the backup name.

Finally, it renames the new version to the correct file name.

Finally, it deletes the "old, old" version.

It doesn't let go of some of the temporary files until the last application
that was the source or destination of a copy, closes the file into which you
copied.  This can hold some temporary files open for literally days!

This method was developed back in the days when hardware was very slow and
unreliable: it is practically impossible for any hardware error during the
operation to take out the document.  And on the old, slow, hardware of the
day (think: floppy disks) renaming is dramatically faster than performing
another file write.

But on a multi-threaded, multi-user operating system, all hell breaks loose
if something gets hold of one of the files Word wants.

Cheers

On 3/04/09 2:54 AM, in article 59b70cb...@xxxxxxxxxxxxxxxxxxxxxxx,

"Mari...@xxxxxxxxxxxxxxxx" <Mari...@xxxxxxxxxxxxxxxx> wrote:
When we first saw the error I was not terribly concerned because I thought
we
knew how to handle it. So wrong. None of the previous fixes we have used
over
the years has worked, and this includes copy/paste minus last paragraph
symbol; save in different file format; looking for temp files; and
permissions
repair. I was skeptical about permissions anyway since we could sometimes
still write other files, just not the one we wanted. I am also surprised at
the number of local users who are experiencing this, it is not just our
nethome users. Hope you get some useful information from the developers
soon.
Thanks,

-Marie

--
Don't wait for your answer, click here:http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia.   mailto:j...@xxxxxxxxxxx

Hi John,

I contacted you a couple years ago regarding the Disk Full error.
I'm an IT Consultant in California with a small client that lately
is encountering the Disk Full errors more and more again. They
seemed to go away for a while, but now they're back in full force.

My question to you is: Would the problems potentially go away
if my client was running OS X Server as opposed to regular
OS X running something like Sharepoints software.

Thanks in advance for any insight you might have.

-Denny

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@xxxxxxxxxxx

.



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