Re: Powerpoint crash on inserting picture
- From: John McGhie <john@xxxxxxxxxxx>
- Date: Mon, 13 Apr 2009 18:48:53 +1000
Hi Tony:
Since you posted to a "Word" exclusive forum, you may well have missed the
answer, yes. Make sure you search the PowerPoint forum (although, I am not
hopeful that you will find a "helpful" answer).
You could try re-applying the latest Office updates. But I suspect your
answer may be that you need to buy a newer version of Office.
Perhaps we should set an expectation: If you upgrade an operating system
made by a different company, to a level that was not even in beta testing
when your product was designed, then you should EXPECT that it will not
work properly.
If you need such an application in your business, then you need to run a
full backup, test all of your applications carefully and fully in the new
environment, and be prepared to roll-back if you encounter problems.
I think we have been remiss in not publicising the above message
sufficiently. I guess that in the past, Mac OS updates have not been so
frequent, and applications have not been so complex, so for the most part,
Mac users have "gotten away with it".
No more. These days: you should NEVER change the operating system until you
have TESTED that all your applications will work on the new one, for
everything you do. That is as important for simple "updates" as it is for
new versions. If you must gamble, gamble on a certainty: test it first :-)
We need to remember that Apple's naming convention for OS X uses a bit of
marketing licence. It is NOT OS 10.5.1 that you have. It's Mac Unix
Version 5.1.0. Each time the middle digit (the one after "OS X.") changes,
you have a complete new operating system. It's not an 'upgrade', it's a new
version of Unix, and often it responds quite differently to requests from
applications. Since a modern application spends about 80 per cent of its
processing time running operating system code, this has rather a large
impact, as you can imagine.
I think many people miss this, but it's very important, as you just
discovered!
Hope this helps
On 13/04/09 12:22 PM, in article
65103b73-05bf-44eb-a3ed-50e97ebdfc92@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "Tony"
<thompson@xxxxxxxxxxxxxxxxxx> wrote:
This crash is widely reported, with many, many Google hits; but I
do NOT find any solutions to the problem. Have I just missed the answer
(s)?
Info: I'm using OS 10.5.1, a recent upgrade--no problems with
previous Mac OS using Powerpoint. I'm still using original Office v.X.
It doesn't matter what kind of picture I try to insert (tiff, jpeg,
etc.) it promptly crashes.
Tony Thompson
Editor, Signature Press
Berkeley, CA
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@xxxxxxxxxxx
.
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