Re: Big Red Cross after saving document, after updating to 12.1.1

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Damn! That's one of those "Can't be fixed" frustrations.

The template has corrupted and for some reason, Word can't find the graphic.

If you care to zip up a copy of that template and email it to
john@xxxxxxxxxxx, I will pass it on to Microsoft where they would like to
see "why" Word can't find the graphic.

In the meantime, sadly you will need to restore your backup.

If this was a Word 2008 template, we could get in and fix it, but not with
Word 2004.

Cheers


On 17/07/08 1:11 AM, in article 59b54461.2@xxxxxxxxxxxxxxxxxxxxxxx, "Alainb"
<Alainb> wrote:

Ok we work with a template document (.dot)

Into that document, we inserted a background with our logo and adress.
Before the last upgrade, we were saving document as a .doc file. All remains
the same, image appeared.

But since the last upgrade, when we save as .doc, big red X. No more
background.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@xxxxxxxxxxx

.



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