Re: reinstalled Office, same insta-quit problem

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I did update Office X and also repeated most of what I did the first time around while troubleshooting: checked and repaired permissions, did a "clean restart," ran all Onyx scripts. (And now, thanks to the other advice I got, I've run Font Finagler.)
I'm still where I was--Office is usable if I open an existing doc, but I can't open the app directly.

Having re-installed have you also applied the update for Office X (I believe
it's 10.1.9)? Reinstalling sets you back to 10.0.0, which causes permissions
issues & gets things "out of sync". Get Office updated, repair disk
permissions & restart your Mac, then see if anything improves.

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 7/4/08 2:42 PM, in article C493E75B.FD8C%kcohen@xxxxxxxxxx, "Kenneth
Cohen" wrote:

Create a new, "pristine" user file, log in as the new user, and try running
the apps from there. If they run properly, then the problem is in your user
file and from my limited experience is either a corrupt preference file or a
corrupt "font cache". I've resolved a similar problem that crops up the odd
time with a program called Font Finagler which you can get from MacUpdate or
Versiontracker.com.


On 7/4/08 1:28 PM, in article 59b53412.-1@xxxxxxxxxxxxxxxxxxxxxxx,
"CThomas@xxxxxxxxxxxxxxxx" wrote:

Version: v.X
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Yesterday my Office documents and apps starting quitting instantly upon
opening them.

I tried all the recommendations on these two troubleshooting sites:





Finally, I tried a reinstall. The only progress --which happened before the
reinstall--is that now I can open documents (and create new ones once I've
opened the programs that way). But when I click directly on the app, either
in
the dock or the apps folder, I get the instant-quit.

Any more thoughts? I've exhausted the options I can find. My situation is now
at least workable, but still pretty sub-optimal.



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