Re: Can't print from Word 2008 (Excel prints OK)

Well, let's take the "easy" questions first:-)

Reinstalling applications on a Mac is rarely the solution to any given
problem. It usually isn't the app files that are at fault and the files that
may be broken don't get replaced during an installation anyway, so they
still have to be dealt with *plus* reinstalling reverts you to the base
version on the install disk so you then have to go through all updates etc.
It can very well exacerbate the issue & even cause other problems -
especially if not done properly.

I haven't checked in 10.5, but in 10.4's Help a search for "permissions"
brings up a list of about 25 topics, the first of which is "About testing &
repairing a Disk". The utility supplied with OS X is called Disk Utility
which can be found in the Utilities folder within the Applications folder.
There are also a number of 3rd party programs which include a Repair Disk
Permissions routine.

More in a reply to your other message.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 6/16/08 9:49 PM, in article
n-924B21.18490916062008@xxxxxxxxxxxxxxxxxxxxx, "Odd" <n@xxxxx> wrote:

Erm ...

If I go to Finder|Help and search on "permissions" or "disk permissions"
I don't see anything about 'repairing disk permissions'. So ... I'm not
sure I've done that. Is there a better way for me to search for
documentation and help for my iMac?

See my separate response to John McGhie ...

Thanks for suggestions ... one of them will work ... I hope ... *g*


B



In article <C47B6450.3D4F1%onlygeneraltaz1@xxxxxxxxxxxx>,
CyberTaz <onlygeneraltaz1@xxxxxxxxxxxx> wrote:

Have you tried repairing disk permissions & restarting your Mac?

How about the suggestion from john McGhie?

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 6/15/08 12:09 PM, in article
n-24E3DC.09094015062008@xxxxxxxxxxxxxxxxxxxxx, "Odd" <n@xxxxx> wrote:

My printer is an Epson Stylus Photo R260. I installed the latest driver
from Epson (I think it was already up-to-date.)

When I set up a print queue I am offered two possible drivers - "EPSON
SP R260 Series" or
"Epson Stylus Photo R260 - CUPS+Gutenprint v5.1.6.

I am using the Gutenprint driver, because with the other driver none of
my applications can print ... I always get a communication error. With
the Gutenprint driver my Word print-preview will not show me any file
contents and only a blank *** of paper comes from my printer. With
the non-Gutenprint driver my Word print-preview shows me my file
contents, but I can't print due to the communication error.

I'd be tempted to assign it all to incorrect printer hardware setup,
except that with the Gutenprint driver I can print from almost all of my
applications - including Excel, but not with Word.

I don't have a different printer available. And I haven't tried
connecting the printer directly to my iMac since it needs to be shared
with everyone else at our house. So that wouldn't be a useful solution.


B


In article <C479F454.3D3FB%onlygeneraltaz1@xxxxxxxxxxxx>,
CyberTaz <onlygeneraltaz1@xxxxxxxxxxxx> wrote:

Even more fundamental - Have you checked to see if there is a more current
driver available for the printer?

Do you have another printer available? Can you print to it?

What happens if you create a PDF?

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 6/14/08 10:05 PM, in article
n-5D4421.19053314062008@xxxxxxxxxxxxxxxxxxxxx, "Odd" <n@xxxxx> wrote:

Hi,

I opened word, and typed "Are We There Yet?" into the (I assume new)
file. Use File>Print and ensured it explicitly chose my printer (made
sure it was connected).

But my printer presented me with a blank *** of paper. (As does the
Mac OS print preview, so I think my printer is printing me exactly what
the Mac OS print preview sees).

I then tried to use the toolbar 'print' button, but it still complained
that it "couldn't communicate with the printer ... ". So I think it
somehow can't communicate with my Mac OS.

Thanks for the suggestion. All experiments are useful ... even those
that don't provide the hoped-for result.

More ideas, anyone?


B



In article <C47AA7EC.1608B%john@xxxxxxxxxxx>,
John McGhie <john@xxxxxxxxxxx> wrote:

Use File>Print (i.e. Choose Print from the File menu).

The Print button on the toolbar uses whatever print setup was stored
when
you last printed something. In a new installation it can pick up some
strange settings. That error message should read "Word cannot
communicate
with the printer that has been stored for use with the Print button,
please
choose another printer!" Even if it is the same printer, it may now
have a
different IP address :-)

Go to File>Print and explicitly choose your printer (make sure it is
connected at the time).

Once you do that, Word will hold that setting and the toolbar button
will
work.

Cheers


On 15/06/08 8:28 AM, in article
n-3D3B1D.15581014062008@xxxxxxxxxxxxxxxxxxxxx, "Odd" <n@xxxxx> wrote:

Hi,

I'm using Mac OS X 10.5.2 and Microsoft Office 2008. I have the
latest
Office updates from Microsoft.

I have never been able to print from Word. My printer is networked,
using TCP/IP.

If I use the Word 'Print Preview' then I can see my document in the
preview. If I use the Max OS X print preview then all I see is a blank
page. If I try to print from the print button on the Word toolbar, it
complain that "Word cannot communicate with your printer".

But I can print from other applications (Firefox, Text Wrangler). I
can
even print from Excel! But I can't print from Word.

Does anyone have anything to suggest? TIA for any help ...


B

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