Re: "Coordinated Forms" in Word 2008 - how to? No documentation.

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Hi Michael:

It "should" work without a Remove, provided the problem is not with the
executables.

If the problem is a bad or missed update, then you must also do the Remove.

Cheers

On 3/06/08 12:15 AM, in article C46955AD.1A803%michael@xxxxxxxxxx, "Michael
Jardine" <michael@xxxxxxxxxx> wrote:

John,

This seems to have worked without having to do a Remove and Install. I
don't want to "jinx the dirt," but if you don't hear back from me, you know
the saying... No news...

Regards,
Michael

On 6/1/08 7:37 PM, in article C4699A25.15A38%john@xxxxxxxxxxx, "John McGhie"
<john@xxxxxxxxxxx> wrote:

Hi Michael:

They're scattered all over the place like a mad person's breakfast...

Try this:

1) Quit all Microsoft applications.

2) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.

3) Find and drag the file Normal.dotm to your desktop. Unless you have
moved it, it should be in
/Users/ ~ /Library/Application Support/Microsoft/Office/User Templates/

4) If the following files exist, Remove or rename them:

~/Library/Preferences/Microsoft/Word Settings (10)

~/Library/Preferences/Microsoft/Word Settings (11)

User/Library/Preferences/com.Microsoft.* (basically, take out anything with
Microsoft in its name)

User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)

5) Now re-start Word 2008 and it should be OK.

Be thorough with this, if you leave any of these files behind Word 2008 will
find them and won't replace them. Do it right and Word will construct a
new, clean, set of preferences and everything should now work.

Cheers

On 2/06/08 3:58 AM, in article C468314D.1A78A%michael@xxxxxxxxxx, "Michael
Jardine" <michael@xxxxxxxxxx> wrote:

How do I remove the remaining preferences after doing a full Remove Office?
Thanks, Michael

On 5/29/08 9:35 PM, in article C464D237.158C0%john@xxxxxxxxxxx, "John
McGhie" <john@xxxxxxxxxxx> wrote:

Hi Michael:

Yeah, OK, thanks for the screen shots. This is a really interesting one
:-)

I need to be able to see the paragraph marks, text boundaries, and
non-printing characters in order to be able to see what is happening.

Would you please email me a copy of a document that is doing this, I need
to
have a look at the code.

Now: You have not specified the hardware and software information.
Without
that, we can't go any further. I need processor type, memory, OS version,
level, and patch (e.g. OS X.5.3) and the Word version (e.g. Word 12.1.0).
Ideally, run the System Profiler, switch its View to Full, and send me the
file you get when you Save As. XML format is best.

If it WERE the graphics card, changing the screen resolution or colour
depth
downwards would change or remove the problem. And everyone with that
graphics card would have the problem, and they don't. It's easy to get
sucked in by the bleating that goes on in support forums and start thinking
that the whole world has your problem, when in fact the problem is confined
to a tiny but very vocal minority. In your case, yours is the ONLY report
of this problem we have from more than a million installs.

Please try changing the colour depth and/or screen resolution, and tell me
what happens.

I am sure you already know that re-installing never does anything on a Mac,
because the installer does not replace files that already exist. You have
to run the Remove Office tool, and then manually take out all the remaining
preferences, to make a difference to this kind of thing; because the thing
that gets damaged is normally the preference files.

Mac OS X has a depressing track record of corrupting preferences :-)

I'll wait on your file.





--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:john@xxxxxxxxxxx

.



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