Re: Cannot save work file / out of memory error

I am almost certain that Normal.dotm is corrupt.

If 12.0.1 has applied correctly, then all you need to do is delete
Normal.dotm again, and allow Word to rebuild a clean one.

However, that will fix only "new" documents.

Existing documents contain a copy of the bad data structure in the old
template.

To fix, do a "Maggie" on each affected document:

1) Create a new blank document

2) Carefully select all of the text in the bad document EXCEPT the last
paragraph mark

3) Copy it.

4) Paste in the new document.

5) Save under a new file name and close all, then re-open.

This technique for de-corrupting is known as "Doing a 'Maggie'", after
Margaret Secara from the Word PC-L mailing list who first publicised the
technique.

Hope this helps


On 21/3/08 11:53 AM, in article ee9589d.-1@xxxxxxxxxxxxxxxxxxxxxxx,
"bloggernaut@xxxxxxxxxxxxxxxx" <bloggernaut@xxxxxxxxxxxxxxxx> wrote:

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Using Office 2008 (with 12.0.1 updater installed) on iMac @ home. Just
recently, have begun getting errors about normal.dotm being corrupt, out of
memory, etc.

Have some 300+GB of HD space, and over 1GB of memory free (green) as reported
by Activity Monitor.

Works FINE in another user, just not the one we used to install it. Worked
fine for about the first 30 minutes, never afterward.

Have tried:
1. rebooting
2. repairing permissions
3. applying permissions fix to rectify original installer issue (described on
this site)
4. Uninstalling, reinstalling Office, and removing all MS-related content in
/L/AppSupport/MS , ~/L/Prefs/com.micro*, ~/L/Prefs/MS, in the process.

Can't use AppleJack, as we're on Leopard.

No illuminating messages in Console.app...

Ideas? I'd love some help on this.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@xxxxxxxxxxx

.

Relevant Pages

  • Re: Word 2008 Crashes Consistently
    ... This technique for de-corrupting is known as "Doing a 'Maggie'", ... If that doesn't fix it, try a Save as Web Page: ... Check the file for missing bits. ... McGhie Information Engineering Pty Ltd ...
    (microsoft.public.mac.office.word)
  • Re: Word 2008 disasters
    ... you can fix it with a "Maggie". ... This technique for de-corrupting is known as "Doing a 'Maggie'", ... McGhie Information Engineering Pty Ltd ...
    (microsoft.public.mac.office.word)
  • Re: Corrupt Word files via email
    ... This seems to be an effect of Office 2003 Service Pack 3 on the Windows ... really tell their System Administrator to fix it. ... the Word files I'm attaching to emails are corrupt. ... McGhie Information Engineering Pty Ltd ...
    (microsoft.public.mac.office.word)
  • Re: dump/restore corrupted filesystems
    ... and fsck can't fix the damage. ... That might be worth filing a PR for, especially the panics. ... If dump dies on ... So if any of these is corrupt, ...
    (freebsd-questions)
  • Re: Does Word SP-3 address the old problem of a build-up of list templates?
    ... Once a document is corrupt, merely opening it in a fixed system isn't likely ... it doesn't fix existing buildup. ... >>>> documents which had a build-up of list templates. ... >>>> necessary edit to the Windows registry which corrected the problem. ...
    (microsoft.public.word.numbering)