Re: Word 2003
- From: John McGhie <john@xxxxxxxxxxx>
- Date: Tue, 05 Feb 2008 21:06:26 +0930
Hi Yvonne:
Well, I normally work with documents around the 1,000-page mark or larger
:-) I am a Technical Writer: imperilling the forests of the world is our
business...
I have been living with the specific issue since, oh, about 1992 or
thereabouts... I couldn't swear to it, but I probably have had it once or
twice his year.
The work-around I suggested (page back two screenfuls...) is now so
automatic to me that I do it without thinking, so I couldn't really tell
you. It happens fairly rarely for me, and never on my own computer.
Speaking of computers, were you aware that this forum is dedicated to Word
running on a Macintosh computer? It's not your fault: the website is
extraordinarily badly designed. But getting "good" answers to Windows/Word
2003 problems in here is a bit of a lottery, because some of us don't use
Windows at all. I am one who also uses Windows. There is another forum
just down the passage dedicated to Windows Word... It's the door with all
the noise coming from it :-)
Sadly, getting a cure to this problem is likely to be difficult and
frustrating. "Some" graphics cards do it, with "some" versions of their
drivers, at "some" screen resolutions, and at "some" colour depths.
Changing any one of those parameters can either eliminate, or produce, the
problem.
So while I know the problem exists, I also know that it comes under the
heading of "some computers just do this, and nobody has found a good cure."
Sorry, I know this doesn't help at all :-)
On 5/02/08 8:09 AM, in article
01155BD5-4667-401B-A912-19D03D6D2D8E@xxxxxxxxxxxxx, "yvonne"
<yvonne@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
John:
Thanks for the response. It never hurts to ask WHY? otherwise how will you
ever find out what's happening. I suspected it was the graphics card driver
and am looking into notifying them of this issue. If I get a response I will
update the message. Although you don't think this is a big issue if you
always work with large documents as my daughter does you would find it a
bigger problem.
Once again, thanks for the response.
yvonne
"John McGhie" wrote:
Hi Yvonne:
The answer to your question " I see a MAJOR PROBLEM BEING INGNORED BY
MICROSOFT--why? " is:
Because Microsoft does not make the software that is causing the issue.
In Windows XP and Vista, chances are the graphics card is the same in many
different computers. If it is, chances are it is running the same driver
software on both platforms. If it is, and that driver software (made by the
manufacturer of the graphics card, not by Microsoft) is doing the wrong
thing, then there is nothing Microsoft can do about it.
That's your answer. You may not LIKE it any better than anyone else would,
but that's it. I can't come to your house and tell you how to cook, and
neither can Microsoft march into another manufacturer's office and demand
that they change their ways.
The closest they could come is to engineer Windows o refuse to load a driver
which did this. To the maximum extent possible, they have done that. Any
more, and the graphics driver would not load at all, and if it didn't,
nobody who owned that kind of graphics card would be able to see anything.
Never ask "why" in computer forums :-) Chances are, even if you find out
why, the explanation will not represent useful information. The problem
remains, and we do not have a solution for you.
By the way, it's not "major" problem in Microsoft Word. Simply scroll back
two screens-full, then forward again, each time it happens. That forces the
graphics driver to re-calculate the display of that area of the document.
Chances are, on the next try it will have better results.
Sorry about that!
On 23/01/08 6:59 PM, in article
82B58ED2-EC77-4489-AC1A-163EBCB90034@xxxxxxxxxxxxx, "yvonne"
<yvonne@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
My daughter is experiencing the same problem. Did you ever get a fix to the
problem? If so what was it? I know they say you posted this in wrong
place,
but I searched the internet and it seems that a lot of people are
experiencing this problem but are saying it is a mouse problem when
scrolling, or a graphics card issue or a video driver issue. Other people
suspect it is a video driver problem, but there are several different types
of video drivers having the same problem from the post I have seen. We
ended
up reformatting my daughter's HP system and reloading Windows XP media
center
and reinstalling Office 2003 she is using the Student version, but other
people are seeing this on Vista, XP Professional and I think on Word 2007 as
well as 2003. It still was a problem. So now I know it wasn't the OS or
maybe a DLL got messed up. My daughter had loaded Word 2007 but Microsoft
had her uninstall it and that's when she started having problems. See the
following link for more on the same issue I suspect. So where are the MVP
on
this issue. It's the same problem people all over are having but explaining
it differently. I see a MAJOR PROBLEM BEING INGNORED BY MICROSOFT--why?
Anyway if you found a fix could you please let me know. My daughter relies
on Word 2003 for her work and is losing time and money with this issue.
Thanks,
Yvonne Schaffer
"Scott Schwemmer" wrote:
I have a 50 page document and when I scroll upwards, the topmost line keeps
repeating itself and replacing the normal text above it. When I scroll
down
again, the document returns back to normal. How do I fix this? I've
already
uninstalled and reinistalled Word.
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@xxxxxxxxxxx
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@xxxxxxxxxxx
.
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